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iPhone XR will no longer back up to iTunes after upgrading to iOS 13.4 and iTunes 12.10.5.12 (3/24/2020)

On Windows 10: iPhone XR will no longer back up to iTunes after upgrading to iOS 13.4 and iTunes 12.10.5.12 (3/24/2020)

Error Message:

"iTunes could not back up the iPhone "iPhone Name" because the backup session failed."

Note: The rest of the sync works correctly.

Last night, before updating the iOS and iTunes, backup worked correctly.

Anyone else having this problem? Anyone found a fix yet?

Windows, Windows 6

Posted on Mar 24, 2020 7:33 PM

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