You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Carlson Mun Author

Level 1

77 points

Apple Watch workout map missing

No map showing recently in Activity Workouts. I Have an Apple Watch Series 3, and an iPhone6 with 12 gigs. On the Apple Watch I would select workout and start an outdoor run. Previously, my phone on the Activity app, in the Workout section would show a map of the run, but not for the past two weeks. On my phone, I went to Settings, then Privacy, and made sure Location Services was on for Apple Watch Workout "While Using" and also for Maps. I'm afraid I may have turned off something I wasn't supposed to. Suggestions?

[Re-Titled by Moderator]

iPhone 6

Posted on Mar 25, 2020 3:47 PM

Top-ranking reply

Asadoorian

Level 1

13 points

Posted on Apr 4, 2020 10:15 AM

I have and iPhone SE and and Apple Watch Series 1, and up until the latest update in Mid March, I always had access to route maps for outdoor walks and bicycle workouts. I have location services turned on, BUT I cannot see the Apple Workout App as a choice in the setup/privacy menu to turn that on. What changed and why? How can I get that feature back?

View in context

Similar questions

100 replies

Beerzie

Level 1

9 points

Nov 5, 2020 9:36 AM in response to Nitro1378

It was a complete pain in the neck, but backing up the phone and watch and then restoring worked for me. Make sure you set aside a couple of hours and work carefully.

Nov 7, 2020 5:15 PM in response to Community User

I did that but restored from a back up and it didn’t resolve the problem.

Nov 9, 2020 2:31 AM in response to mountainbike2001

Last update and routes are back no backup no deleting everything off my phone thank goodness

Nov 9, 2020 2:43 AM in response to KABtrimmer

Yay! what number update was that please??

Nov 9, 2020 4:25 AM in response to KABtrimmer

YAY! What number update was it please?

Nov 9, 2020 6:01 AM in response to BartonGirl00

It was 14.2

Dnbrns92

Level 1

4 points

Nov 10, 2020 9:44 AM in response to Carlson Mun

all this was already done on my phone/watch and it is still not tracking.

any other tips?

thanks

Nov 10, 2020 12:36 PM in response to Dnbrns92

Did you download last update for iPhone? It was supposed to fix the bug !

Dnbrns92

Level 1

4 points

Nov 10, 2020 12:50 PM in response to Dawn65van

I did but my run from earlier still not showing. Hoping tomorrow’s shows up 😊

Nov 16, 2020 8:03 AM in response to Carlson Mun

Thank you for the advice on settings. I have checked all these but my map data is still not showing. I have an iPhone 7 and Apple Watch 3 running the latest software.

Apple Watch workout map missing