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When I try to FaceTime with a machine than runs iOS 9, it rings saying it’s connecting but never does with line dropping after a while.
Before the upgrade to 13.4 there was absolutely no problem.
Any idea how to fix it?
iPad Pro, iOS 13
Thank you for your reply brenden dv
Now I had the chance to investigate this a bit more on my side.
I used an older machine with iOS 12.4.6 and I was able to FaceTime with no problem with the iOS 9 machine.
Same applied to an iOS 13.3.1 machine FaceTiming with the iOS 9 machine.
Also I tried iOS 13.4 with iOS 12.4.6, it works.
So the FaceTime problem focuses exclusively on the new iOS 13.4 vs iOS 9.
If you work for Apple I would appreciate it if you could raise this issue internally so it can be sorted out maybe with the next upgrade.
Thanks in advance
Please read this entire thread. If you scroll up you'll see my post from yesterday:
"Debug information sent to Apple. Devs are aware of the issue and working on a resolution. No ETA."
I agree!!! This has put millions of vulnerable people at 'more' risk because they can't communicate with there family, friends, doctors, etc.! Apple needs to step up to the plate ASAP!
What ins ETA?
estimated time of arrival?
thank you!
Finally! Thks Apple!
Hi
Did Apple do something to fix this problem?... Have you heard from them?
Thank you!
My brother updated his phone to version 14 now and can't get us on the iPad version 9!
The iOS/iPadOS update 13.4.1 says that it corrects the inability to FaceTime with devices still running iOS 9.3.5.
But my brothers iPhone is a version 14 now... so I'm a bit confused... (he just updated)
anyone have any ideas?
Agree’d! Why on earth would they have done this at a time like this? Evil! Fix it Apple!
There is no iPhone 14 on the market yet, and no released iOS version above 13.4.1.
FaceTime: after upgrade to 13.4 cannot communicate with machines running on iOS 9
