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Safari stopped working and won’t reopen.

How do I fix safari. When trying to open I get the message Safari quit unexpectedly and it won’t reopen. I’m on version v13.0.5

iMac Line (2012 and Later)

Posted on Mar 28, 2020 7:19 PM

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Posted on Apr 2, 2020 4:05 PM

Same issues. There are several threads open with same issue.


https://discussions.apple.com/thread/251220745

https://discussions.apple.com/thread/251239079

https://discussions.apple.com/thread/251221446

https://discussions.apple.com/thread/251213669

https://discussions.apple.com/thread/251224063


Tried with no luck: Cleared caches, history. Disabled extensions. Deleted cache files (for WebKit & Safari).


What works: Logging in as a clean user. So there's some conflict with latest security updates and something in Safari at the user-level.

4 replies
Question marked as Best reply

Apr 2, 2020 4:05 PM in response to Help-novice-user

Same issues. There are several threads open with same issue.


https://discussions.apple.com/thread/251220745

https://discussions.apple.com/thread/251239079

https://discussions.apple.com/thread/251221446

https://discussions.apple.com/thread/251213669

https://discussions.apple.com/thread/251224063


Tried with no luck: Cleared caches, history. Disabled extensions. Deleted cache files (for WebKit & Safari).


What works: Logging in as a clean user. So there's some conflict with latest security updates and something in Safari at the user-level.

Mar 28, 2020 7:24 PM in response to Help-novice-user

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues.


Isolating an issue by using another user account    https://support.apple.com/en-us/HT204443


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    https://pastebin.com/


Etrecheck – System Information.      https://apps.apple.com/app/etrecheck/id1423715984?ls=1&mt=12


Web site version if required.  https://etrecheck.com

Safari stopped working and won’t reopen.

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