MBP 16" 2019 CRASHES WHILE SLEEPING

I am having the same issue. I too purchased the loaded Macbook pro at the beginning of the year for $5000. After a long call with Apple Care, they recommended that I bring it in for servicing. They had to replace the logic board, the touch bar, and the battery. It worked well for awhile, but began to crash all the time when it's in sleep. I have reinstalled the software countless times, reset the SMC, gone through to make sure all apps are up to date, deleted a bunch of old files, and still nothing. Here is the beginning of what I get after every crash. if anyone has a recommend, I'm all ears. I make my living working on this computer, so I really need it solved.

Two days ago I received my 2019 16" ($3,600) MBP replacing my 2015 MBP...

...and with a clean from the factory install, no applications loaded, no settings changed, first time it went to sleep it crashed. Second time it went to sleep it crashed. It has continued to crash EVERY SINGLE TIME it goes to sleep since then.

I am EXTREMELY unhappy. I was considering switching to a PC and now really regret my decision to stick with Apple. More confirmation that Apple products have continued to get worse and worse with every release... A $3,600 laptop with average hardware SHOULD NOT CRASH NEW OUT OF THE BOX... no laptop, should crash new out of the box.

Apparently this is not an isolated incident and the original post is from January, 4 months ago. Has there been any response from Apple? Anyone found a solution?

I received my Macbook i9 2.3Ghz in mid March. I also have the issue crashing while in sleep mode. The supplemental update did not resolve the issue. I have been using Apple products for over 25yrs. This is very disappointing, to say the least.

My concern is, it is a hardware issue and I will have to rebuild the whole device again. For what I use mine for, that is several days of work to get everything configured again.

Please, Apple, stop ignoring this issue!!! You will lose valid customers, especially those like me that know both MacOS and Windows very well. I don't want to use Windows full time, but will if my almost $4K MacBook is built to sub-par standards.

Frustrated customer!

Installed the latest updates, running on Catalina. But the updates didn't do the Job for me. Had just another crash...

panic(cpu 0 caller 0xffffff8002016487): "AppleIntelFramebuffer::setPowerState(0xffffff81b11b2000 : 0xffffff7f855ead88, 1 -> 0) timed out after 45960 ms"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-6153.101.6/iokit/Kernel/IOServicePM.cpp:5296

Backtrace (CPU 0), Frame : Return Address

Does the machine still wake from sleep ok? I did SMC + NVRAM reset, this fixed the issue for approx 24 hours before my crashes returned.

I have not tried the fresh install yet difficult to do as this is my work machine just need to find the time.

OK thanks.

Mine crashes with or without an external monitor. Mine seems related to any USB-C accessory being attached. I am using a Caldigit TS3 dock. I moved the monitor from the dock, to its own direct USB cable and port. Still crashes. Removed external monitor entirely, still crashes.

Ive disabled Graphics switching, Power Nap, neither of those things have had an effect.

Without any USB-C accessory attached it seems fine - but ill need to retest that again today been a week or so since I tried removing every device.

10.5.5 had a second beta released 16th April but no idea if this is being addressed in the update. Personally I cant install a beta i need my machine for daily work so cant risk testing it.

After a fresh install, my laptop won't go to sleep mode anymore, you can even hear the fans spinning when it is "sleeping" and running hot also.

I had to disable Power Nap as a work around so it's better than nothing...If I enable it again, it crashes so bad.

I heard somewhere that Apple is aware of this issue, so, we will see.

I am experiencing this issue on a very frequent basis, almost once per day. My computer spends almost all of its time asleep, open and connected to two 4k monitors. I have only seen it crash when it is sleeping in this setup.

I can see that people are saying that reseting the SMC and supplemental updates have fixed the issue but these have not helped me.

I’ve just purchased the almost the exact same spec 16inch MBP as yours and I’m having this same issue, been happening since day one of owning. Have lodged a call with Apple’s senior advisors, but this is sounding like it’s a pretty common problem with the 16”.

I was able to stop the crashes by unchecking "Enable Power Nap" in Sys Prefs > Energy Saver menu. That seems to have helped. I've only had the issue once or twice since then.

I'm not saying this is acceptable, there is obviously an issue, but until Apple figures out the issue and updates it seems to work.