Mac Mini crashing on sleep

After the recent security release for Mojave my Mac Mini (2018) crashes when it goes to sleep. Every time I have to restart it and Finder reports that my Mac crashed. I have an eGPU which has been working like a champ to date... but curious if other people are seeing this problem.


Thanks in advance.

Mac mini, macOS 10.14

Posted on Mar 29, 2020 3:30 PM

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Posted on Apr 29, 2020 1:30 AM

Sorry, I haven’t read this whole thread, but it seems, these are the issues that are also discussed in this thread:

https://discussions.apple.com/thread/251244094?page=1


I’d like to sum up the results, we had collected so far:


  • Troubles began with the installation of the Security Update 2020-002 and Safari 13.1
  • Affected hardware: Mac mini 2018, iMac Pro and recent Mac Book Pro (hardware with Apple’s T2 Security Chip).
  • Affected OS: High Sierra, Mojave, partly Catalina


Possible issues:

  • no power supply on at least 1 Thunderbolt port (i.e. Mac mini ’18: TB-Bus 1, port next to HDMI)
  • Kernel Panic through sleep or shut down commands, related to BridgeOS
  • macOS crash when disconnecting an eGPU by the Disconnect command in the top bar eGPU menu
  • some experience seemingly random restarts of their Macs with upcoming BridgeOS Kernel Panic Reports afterwards


The Security Update installed a Firmware Update for the T2 chip. This seems the reason, why the actual problems cannot be fixed by a re-installation of macOS: the new T2 firmware (build: 17P4263), located in a protected memory area of the T2 chip itself, will not be replaced with an older version during a fresh macOS installation.


The T2 chip holds the SMC, which is related to sleep and shut down.

The Security Update 2020-002 also installed changes to IOThunderboltFamily and Kernel, which might be the cause for the troubles with eGPU and failing power supply on 1 TB port.


Found solutions so far:


  • To avoid the sleep and shut down BridgeOS Kernel Panics, it seems that not using (not even launching) Safari 13.1 is a reliable workaround. This new Safari version seems to trigger a bug which results in the aforementioned problems. Using a different browser, such as Firefox or Chrome does not trigger the bug.
  • Failing power supply for TB port can be restored by a SMC reset (some had also success with NVRAM/PRAM reset).
  • No solutions were found so far for the macOS crash while using the Disconnect command for an eGPU. Disconnecting without macOS crash can only be done when Mac is shut down.



We have send in lots of Kernel Panic Report and bug reports (via Apple Product Feedback).

So far nobody got any response by Apple. We’re actually waiting for a fix with upcoming updates, as this is clearly a software problem.


Expected solution:

Apple must release bug fixed versions of BridgeOS and Safari for High Sierra, Mojave and probably Catalina. (Catalina users encounter some other issues since the SecUpd that need to be addressed).


You might also want to have a look at:

https://apple.stackexchange.com/questions/386761/mac-mini-2018-kernel-panic-bug-type-210-after-security-update-2020-002


https://forums.macrumors.com/threads/mac-mini-2018-kernel-panic-bug_type-210-after-security-update-2020-002.2228812/


German: https://www.macgadget.de/Forum/T2-BridgeOS-crashes-durch-Security-Update-2020-002


Hope, this might help a bit.

278 replies

Mar 30, 2020 2:06 PM in response to macjack

I haven't had any issues with sleep for ages, but you might be right, at least for the moment.


The Apple Support guy suggested disconnecting the Thunderbolt 3 drive and any other USB stuff that isn't absolutely needed, so I'm trying that. I don't think that's the issue, I think Apple screwed up, but I can avoid sleep until this (hopefully) gets fixed. Unfortunately I kinda expect the “solution” will be Catalina.

Mar 31, 2020 6:17 AM in response to macjack

Tried unmounting TB3 drive and the USB-connected stereo.

Safe mode might work. Very hard to live without things like Dropbox...

Apple really screwed up this time.


The shutdown appears to be controlled, and as far as I can tell it's due to the fan being off and the processor being on while asleep. Shutting off Power Nap does not help.

Apr 3, 2020 10:30 AM in response to Ian Glazer

Catalina install on a fresh drive did fix it. Now, do I throw out $2,000+ of software, or a $1,000 computer? Or just install Windows on it and give up on Apple? Or assume they might someday fix this?


Phone support was nice but they absolutely will not look at the crash reports unless it crashes on Catalina. So I'm out of luck with the mothership... unless a firmware update went in when I was installing Catlina on the external drive... I haven't tested since then.


Probably I will just shut off sleep - wasteful though it is.

Apr 6, 2020 12:43 PM in response to Davert

Maybe my Catalina-induced (10.15.4 update) recent firmware update to Boot ROM Version: 1037.100.359.0.0 (iBridge: 17.16.14263.0.0,0) is the culprit after all:


I re-tested on a cleanly installed Mojave 10.14.6 with Safari 12.1.2 (without the recent Security Update 2020-002 Mojave or Safari 13.0.5 & 13.1 updates). Also then just using Safari 12.1.2 and then putting the Mac mini to sleep caused a crash (maybe also some other activity besides using Safari can trigger the crash?).

May 15, 2020 2:50 AM in response to linrey

A quick update:

Just got a hint that there is obviously a Beta-Version of a "Security Update 2020-003 for Mojave" out.

I would assume that the final release will come out probably together with the upcoming Catalina.5 update and will hopefully fix all the troubles that originated in the 2020-002.

I would also assume that a Security Update 2020-003 will be released for High Sierra systems.

May 25, 2020 10:03 PM in response to Davert

Interesting (about a possible the existence of a beta Mojave update). I have avoided sleep for weeks now (Mac Mini 2018) and just shut down every night. Mini starts up in the morning with the error message about having to restart but I'm not convinced it actually did restart. Anyways, send the report to Apple and then on to my normal work until the following day and repeat it all over again.

Hopefully that beta will become an official update soon. This is more an annoyance than a big issue, but very un-Apple like. Or more specifically very un-"when Apple was on top of its game" like.

May 26, 2020 6:59 AM in response to mavots

I sent my DAILY kernel event report a few minutes ago.


If EVERYONE who has these reports wrote a message and sent it back, it might put a little bit of pressure as the inboxes fill with MANY THOUSANDS of them EVERY DAY!


The report has every bit of information necessary to identify the machine and it's configuration, so just give them your thoughts. Mine have included the fact that Apple has messed up our (fairly new) Mac computers - in the course of installing a SECURITY UPDATE!

Jun 2, 2020 7:41 AM in response to linrey

Crash on sleep issue is not about Mac mini 2018 only. OS updates from March 2020 bring this problem to 2011 and 2012 (and probably 2014) minis too. So I doubt it is about T2 firmware. T2 may be a trigger for crashes (as GPU firmware or driver is in my case with MM 2011). I guess they replaced his motherboard just because their internal diagnostics diagram told them to do so. I doubt they know what caused the problem. If they know, they issue an update.

Jun 14, 2020 9:51 PM in response to noonn

With my setup using Safari always triggers the sleep/shutdown-cold-boot crash. But I guess there are other workflows that also do this. At one point I suspected that after an iTunes security login I got the crash but haven't tried to do it again.


BTW, yesterday I got a slightly new type of crash log when I accidentally launched Mojave's Safari instead the usual Chrome just before booting the external disk to Catalina: in Catalina there was a somewhat different crash log but I then didn't have time to inspect it thoroughly.

Jun 18, 2020 7:56 AM in response to R.Simon

Same here. It's Apple's Frankenstein - they created it - and there's nothing we can do to fix it. We're left with workarounds. I could leave my Mini running instead of shutting it down, others can set their Macs not to sleep - whatever minimizes the issue, for now.


I still get great satisfaction sending back a message with my Problem Report each morning ;-)

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Mac Mini crashing on sleep

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