Mac Mini 2018 Kernel panic bug_type 210 after Security Update 2020-002

Hello everyone,

since installing the Mojave Security Update 2020-002 I do get a message that my Mac Mini 2018 was restarted because of a problem even I shut it down normally. The Mac Mini 2018 was running fine for 3 months. The Apple Hardware Check does not show any errors. Also tried to reset SMC and PRAM.


Is this a known bug? Just curios wether Mac mini 2018 users who also installed Apple's Security Update 2020-002 do see the same error message?


The Diagnostic Report reads as follows:

{"caused_by":"bridgeos","macos_system_state":"shutdown","bug_type":"210","os_version":"Bridge OS 4.4 (17P4263)","timestamp":"2020-03-28 22:10:39.00 +0000","incident_id":"907CAD79-9364-4588-A25A-3810D0E72F8F"}
{
  "build" : "Bridge OS 4.4 (17P4263)",
  "product" : "iBridge2,5",
  "kernel" : "Darwin Kernel Version 19.4.0: Mon Mar  2 20:38:56 PST 2020; root:xnu-6153.101.6~2\/RELEASE_ARM64_T8010",
  "incident" : "907CAD79-9364-4588-A25A-3810D0E72F8F",
  "crashReporterKey" : "c0dec0dec0dec0dec0dec0dec0dec0dec0de0001",


Mac mini, macOS 10.12

Posted on Mar 31, 2020 2:55 AM

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Posted on Oct 16, 2020 4:09 PM

Found a Fix for my specific issue ! (Short History and answer below)


I have had this Panic Message upon Start-Up since last February after installing the Security Update & Safare on my Late 2018 Mac Mini using the original Mojave (which I want to keep for my 32bit programs). Too many hours and days with Apple Techs on the phone trouble shooting, and upgrading to Catalina from Mojave. Upon their request I took my 2018 Mini (w/ 128SSD, 8gb, i3) to the Apple Store 14 days ago and left it for a week. They found nothing wrong, but reinstalled Mojave. Still NO Fix !


My specific problem seems to be related to my older USB Mac Keyboard with a Wireless (USB Receiver type) Mouse. I really liked my old extended keyboard, but after getting a New Bluetooth Keyboard and Bluetooth Mouse ... My problem seems to be solved, so far !!!


Hope this helps one of you ...

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134 replies

Jun 24, 2020 5:26 AM in response to sohilparekh

Deactivating Safari, selecting Chrome as default browser and NOT opening Safari at all from the next cold boot is session seemed to work for me as well (Mac mini 2018 user with T2) of course it’s necessary to block safari even in the iCloud settings or it will be opened in the computer when using it on your iPhone or iPad if you have one. I suggest to use Chrome on them too to avoid this problem. Fortunately it is just a bug, annoying, but a bug. Let’s see how much time will them take to fix this.

Sep 23, 2020 6:34 AM in response to chainrock

FWIW, it NEVER worked for me. I reset SMC, started without running Safari, put to sleep, and immediately got a kernel panic and reboot. It has been that way since the BridgeOS update that caused this problem in the first place.


On the lighter side, I do get a screen now while it's booting rather than the screen being dark while I use the keyboard and hope to log in to the right account. Also, I was able at last to get back into Recovery mode, which hasn't been working since I tried updating BridgeOS by installing Catalina on an external drive, by holding down Option along with Command-R. Option-Command-R brings up the latest recovery drive, and that works while Command-R simply brings up Internet Recovery which eventually fails with error code -1008F (–1008F). Diagnostics still worked... and saw nothing wrong.


An Apple rep told me, when my case was escalated, that it was clearly a BridgeOS problem that they were aware of. Maybe in a year or two they will finally fix it and my computer can sleep again.


I really feel sorry for people with T2 laptops.

Apr 11, 2020 4:58 AM in response to Tom Binroth

Update April 11, 2020: I did some further testing regarding my initial issue. I have restored from a previous system backup using SuperDuper. This backup clone does NOT include the Security Update 2020-002 Mojave and Safari 13.1. Surprisingly the shutdown message still shows up sporadically when I power on the Mac mini. I have completely shut down my Mac mini 2018 around 10 times. I have waited 5-10 minutes. 4 of 10 times the crash report showed up. It's really difficult to debug. What's interesting is the macOS Mojave Software Update does not show the Security Update 2020-002. So it seems to be already applied. I guess it is definitely related to the T2 BridgeOS Update or other firmware settings which have been patched during the Security Update 2020-002. Restoring from a 4 weeks old system backup does not resolved my issue.


This is a really bummer. I wish Apple would spend more time on testing. So far I haven't heard back from my Apple Bug Report #FB7646566.

Nov 8, 2020 4:16 PM in response to Tom Binroth

Running iMac Pro and after installing Mojave security update 005 I have the same problem. “Your computer was shut down because of a problem.” Kernel bridgeos 210.

I did everything apple support suggested and no way to have the computer working normally. (Factory install high sierra, clean mojave, formatting mac, etc).

I have also upgraded to Catalina and I dont see the dialog box crash bridgeos 210 error when I boot the machine but now when booting at around 50-60% the display of the computer is turning off for 2-3 seconds and back on and after that loading catalina.

I will send the computer to apple service so we can see what the real problem is.

Nov 21, 2020 6:05 AM in response to Tom Binroth

I had the same problem - kernel panic on my Mac mini 2018.

Dear Tom Binroth, thank you, installing Big Sur closed this problem for me.

But there was a new one - an error message: "INCOMPATIBLE DISK, uses features which are not supported on version of macOS".

I have 2 boot drives - the main 128Gb SSD in the Mac mini, on which I installed Big Sur, the second external 1Tb SSD with Mojave on which I work. The error occurred on it.

Solution:

- create an installation flash drive with Mojave;

- reboot the Mac;

- Command + r, delete and format to APFS the main 128Gb SSD with Big Sur. Mandatory in APFS, this is the only way to install Mojave on a 128Gb SSD.

- restart the Mac, press Alt, choose to install from flash drive and install os Mojave on the main 128Gb SSD.

- install the Mojave, reboot Mac, Command + r and choose startup SSD 1Tb.

- restart the Mac and that's it, no more any errors on my working system.


Apple could have released a regular kernel panic patch for Mojave and Catalina systems, but decided that MAC users should suffer one more time )

Apr 1, 2020 7:21 AM in response to Tom Binroth

I sent the following message to https://www.apple.com/feedback/macos.html


"Previously a very stable Mac mini 2018 has now started to crash after going to sleep. Also after a cold boot there is a crash report. This started to happen after Security Update 2020-002 (Mojave). Resetting SMC or PRAM or safe-boot or checking with Disk First Aid does not help."


...I noticed that my recent tests with Catalina 10.15.3 -> 10.15.4 also updated the firmware (from Boot ROM Version: 1037.80.53.0.0 (iBridge: 17.16.13050.0.0,0) -> to Boot ROM Version: 1037.100.359.0.0 (iBridge: 17.16.14263.0.0,0)). Do you still have some older firmware? If yes, then the culprit seems to be the Security Update 2020-002.


Does this happen on other Macs?

Apr 6, 2020 1:57 AM in response to Tom Binroth

Hello,


having the same problem, on a iMac pro-mojave, since the security-update. the only solution, which lasted for just one day, it was resetting the SMC. But after shutting down...it came back at the reboot. This is the D-report:


build" : "Bridge OS 4.4 (17P4263)",


  "product" : "iBridge2,1",


  "kernel" : "Darwin Kernel Version 19.4.0: Mon Mar  2 20:38:56 PST 2020; root:xnu-6153.101.6~2\/RELEASE_ARM64_T8010",


  "incident" : "37088D82-F5C5-42CD-91BB-C2F20BC3CD3A",


  "crashReporterKey" : "c0dec0dec0dec0dec0dec0dec0dec0dec0de0001",


Would you say is it a real crash(so we should be worried about hardware) or just a bug that gives this message (so we all should not be worried until next update)...?



May 3, 2020 2:44 PM in response to Matti Haveri

2018 Mini, Mojave 10.14.6, Safari 12.1.2, (bad, buggy) security update.


My Mac is set to never sleep, so I don't have those crashes. I avoided the Safari update so I don't have those crashes.


However my morning boot-up ALWAYS displays a dialog saying "Your computer was restarted because of a problem." and suggests I send a report to Apple. So far they have a lot of reports from me - AND a piece of my mind about how a buggy firmware update to the T-2 chip can be uncorrected for this long. AND that a fix in Catalina is no help if the Mac user has chosen to run Mojave. Every morning I vary my input, for example today's; "Please open your Genius Bars for appointments (1 or 2 customers at a time) to either fix the 202_bug or replace the motherboards." I suggest all of you embellish your comments when you submit your reports.

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Mac Mini 2018 Kernel panic bug_type 210 after Security Update 2020-002

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