iphone 11 ios 13.4 not appearing itunes

Re: software update for itunes in order to be compatible with your phone

i got this on my Mac Mini and dumbly said “not now” so now I can’t see the phone. I later plugged the phone into my laptop, got the same message and said ok. Phone showed up. Any thoughts on how to do that update or at least get that window to pop up again?

thanks!

There should be a security update available in the app store for your computer. Try again after restarting your computer

I have a general question I wonder if anyone knows the answer to. When the computer prompts you to update your software, with that five minute download, is it installing the update on your phone or on your computer OS?

I just plugged my iPhone 11 Pro running IOS 13.4.1 into a DIFFERENT computer in my household running an older version of iTunes and it prompted me for the update. I installed it, and now my phone appears in that computer’s iTunes.

If that compatibility update made a change to the phone and not the computer I wonder if the phone will now appear on my main computer. It’s syncing 8,000 songs right now and I don’t want to interrupt to find out.

Wouldn’t it be a laugh if all you had to do is plug your phone into a different computer first, to get it to show up again in your normal iTunes?

You are lucky that you saw the install message, some people including me do not see install, therefore we need to reinstall the iTunes.

In mY ciruation I tried both, installing on th etop and uninstalling and installing. In both cases it worked well. In your case you may need to remove it entierly using AppCleaner.

Hi all

Sorry for the delay,

here is the link to download the security update as well as direct downloading iTunes in order to be able to re install it.

https://support.apple.com/en_GB/downloads/macos.

Also for the people who asked how to remove iTunes without loosing your library you should take these steps to not face the hassle of re importing your library and loosing any data or music ratings or so...

1- you should open finder , and from the top menu chose=> go => library=> music and DRAG THE (ITUNES FOLDER) to your desktop for instance.

2- use the free app named ( app cleaner and installer) to un install iTunes. Google it.

3- Reinstall re iTunes from the linked given above.

4- Move the ITUNES FORLDER back to where you first moved it ( address in step 1)

without opening iTunes connect your phone and it will ask for a software update for iTunes to connect to your phone.

5- install it and your phone should show in iTunes as it used to be and will work properly .

Let me know if you had any doubts in these steps.

Cheers

Hi

im doing this on high sierra, not sure about mohave but the process should be the same.

so is you laptop upto date totally and no more updates available?

and did you face the itunes software warning after connecting your phone?

Genonooch, where are all your media songs and videos stored? Try this, move them to an external drive, and change the settings in iTunes preferences to point to the Library on external. Use AppCleaner agan, remove the iTunes, restart and install the iTunes, restart and connect your phone, start the iTunes, and see.

Unfortunately, at this point, your only choice is to contact Apple Support. You can use the link at the top of the page here.

Genoochm, until Apple releases the updated version of iOS try Syncios Manager, I think its free.

Hi ,

here is the link

https://support.apple.com/en_GB/downloads/itunes

you can download the security update directly from here, as well as itunes installation file

good luck

Just make sure you computer is all update and bo more updates available for it in appstore.

if you are all updated, just delete itunes app and re install it amd then connect your phone.

(all the details of the process explained in earlier replies)

Try this link it will explain everything in order to remove itunes.

https://nektony.com/blog/how-to-uninstall-itunes-on-a-mac

if you were unsuccessful, try doing modification to its permissions.

go to applications folder, right click and chose get info, on the bottom change the permissions to read and write for everyone .

Genonooch, I had the same exactly situation. I pluged myiPhone 11 proMax to an older Mac, but... the same version of iTune like the newer iMac, and it did asked me to update the software. So I did. And my iPhone appeared in iTunes of the older Mac. After that I connected the iPhone to the newest iMac, and iPhone did not show up.

The conclusion: the software updates the iMac, not the iPhone.

Hope this helps.

The same here, very frustrating!!! The iOS 13.4 is not recognized on High Sierra, and Mojave iTunes.