iCloud Mail not syncing across devices

I've been using iCloud Mail for years now. I have a MacBook Pro, iPad and iPhone 11 Pro. About 3 weeks or so ago, my email stopped syncing. All devices receive the emails, however; when I delete or read emails on my iPhone, this doesn't sync with my other devices. I haven't made any changes to my accounts to cause this, so I am at a loss. I've tried signing out of iCloud on all my devices and then logging back in, to no avail. If I go to iCloud.com and read/delete emails, then my devices will update.


Please help!!

MacBook Pro 13", macOS 10.15

Posted on Apr 3, 2020 9:17 AM

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Posted on Nov 27, 2020 10:05 AM

I had this exact problem on the new iPhone 12 Mini.


I was receiving email across all devices, but any changes made on the phone wouldn't reflect on the other devices, inc. laptop and iPad. (Changes made on other devices synced just fine - even on the iPhone.)


I tried EVERYTHING: signing in and out of iCloud (on all devices), deleting and reinstalling accounts, etc.


The solution was to DELETE THE MAIL APP ON MY IPHONE. I reinstalled it and suddenly everything worked fine, syncing between all devices. Hope this helps.

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123 replies

Jun 9, 2020 8:05 PM in response to nico_6

Tried this didn't work still does not sync between my iPhone and MacBookPro each using Apple Mail as a email client. Only way to get messages to show as read or as deleted across both devices is to use web mail and directly read and delete from iChloud server. otherwise if I'm reading email on phone and I have to repeat the actions on my Mac. Same is true for other email as well my Google mail has the same issue also using Apple Mail as the email program. So not sure if this is a icloud issue or a Apple Mail issue. anyone else using a different client?

Jun 12, 2020 11:20 AM in response to JD135

Syncing of mails will occur between iPhones / Mac / iPad when Apple ID is signed as example1@icloud.com " only "

If you are using Apple ID created with gmail services the mails will not sync .

When ever a mail is deleted from a device it deletes from its mail application ( it could be Mac or iPhone ) , if you delete mail from iPhone it will be deleted from iPhone and not from your Mac see the articles https://support.apple.com/en-us/HT208661

https://support.apple.com/en-in/guide/mail/mlhlp1001/mac


If you enter www.icloud.com with Apple ID and password using a web browser the mails from all devices are synced as mail application is configured / turned as on https://support.apple.com/en-in/HT201320

Same way for Mac , the Apple ID is signed in system preferences > iCloud https://support.apple.com/en-us/HT207689

so viewing the universal iCloud.com account for all you devices the mails can be read https://support.apple.com/lv-lv/guide/icloud/mm6b1a0b80/icloud

And deleted from iCloud.com https://support.apple.com/en-in/guide/icloud/mm6b1a7ab7/icloud

But that is different mail you read from one device and delete from it will not delete from Mac / iPhone , however you delete the mail from iCloud.com it will be deleted from the server and will be mirrored ( deleted from all devices ) .


Syncing of mails is done with same Apple ID example1@icloud.com , deleting of mails / reading will be from single device .

Jun 17, 2020 8:57 AM in response to SprManKalEl

If gmail accounts are set up between two devices the mail will not sync , I am back to square one https://support.apple.com/en-in/guide/mac-help/mchl923c1147/10.15/mac/10.15

https://support.apple.com/guide/mac-help/wi-fi-syncing-mchlada1d602/10.15/mac/10.15

Syncing over Wi-Fi is slower than syncing over a cable. If you connect a device to your Mac while the device is syncing over Wi-Fi, syncing continues over the cable. If you disconnect the device’s cable from the Mac while syncing, syncing stops, even if Wi-Fi syncing is on. Syncing resumes when you reconnect the device using a cable or over Wi-Fi.

If you set up same Apple ID and password on devices say eample1@icloud.com the gmail accounts are to be signed in , they never directly sync .

See this https://support.google.com/mail/answer/4780745?co=GENIE.Platform%3DiOS&hl=en


Jul 28, 2020 9:28 AM in response to nvramsfan

I’ve been living with this Dilemma for years now, I can assure everyone no matter what Apple Support say, the Mail app WILL NOT sync delete, read and flagged Emails until you open the Mail app on each device and pull down to sync OR has the device connected constantly to power.


WE NEED A TRUE FULL ICLOUD SYNC FOR MAIL. I can’t believe Apple could not do that for all those years!! Really!!


why should I go to 3rd party app and compromise my security to get the full sync feature??

Sep 15, 2020 9:27 AM in response to JD135

I had the same problem - emails no longer syncing between iMac, iPad and iPhone after an upgrade. Tried the usual signing out and in again to iCloud from all devices, didn't work. Solved it by creating a new password on my iMac for iCloud (use the forgotten password link). When you create a new password it will ask you to sign out of all devices i.e iPad and iPhone. You have to sign in again via iCloud settings on all your mobile devices when the iMac has updated the iCloud password. It will also send a 6 digit security code as confirmation to your secured device. This seemed to do the trick - hope this helps

Sep 16, 2020 5:44 AM in response to 3591

It's been about a week so far since I tried this work around, 9th September and all the devices are syncing as they should. I'm not sure if this problem is caused by a bug in Mail or a bug in iCloud. I had thought it could be Mail so I had rebuilt it's database to see if that worked. Although all the mail was regenerated through iCloud it still wasn't syncing. The above fix seems to be working ok so far. We'll see what happens after a Big Sur upgrade :)

Sep 23, 2020 8:44 AM in response to William Franklin

@William Franklin

Couldn't have said it better. Prime example, numerous people want to continue using some very good 32-bit programs, but they will not work with the Macbook upgrades to 64-bit. If anyone comes up with a work around it would be greatly appreciated. I know this is off-topic and apologize, but it relates to the issues with Apple upgrades, so please excuse my diversion ;)

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iCloud Mail not syncing across devices

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