Audio sound when recording a video.

Yo,


Today I realised I am having this issue. I recorded a video and the first 10 seconds approximately the volume of the video is low and then it goes to normal automatically. This only happens if you record on stereo. If stereo is off, no problem with sound volume at all.-


I use bluetooth, but it was disabled at the time of the recording.-


I reset the iPhone pressing the volume buttons (volume up down and power) but the problem persists.-


I have an iPhone 11 Pro using version 13.4.-


My wife has an XS on version 13.4 as well and no issues at all.-


Has anyone experienced this before? Any input is much appreciated.-

iPhone 11 Pro, iOS 13

Posted on Apr 4, 2020 3:30 PM

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Posted on Oct 10, 2020 8:22 PM

FORGET IT. This does not solve it either. I’m utterly perplexed. I’ll be reaching out to Apple engineering to see what is up. I loath to load yet another beta on my phone but maybe 14.2 addresses it. Idk


———


I believe I’ve discovered what the **** may have been causing this for so many users across so many iPhone versions and OS versions. Researching this has been affecting many users for YEARS!


So here it is. You need to clean the speaker/microphone grills on the iPhone.


Each model has the mics and speakers in slightly different locations. There are three on the iPhone 11 Pro Max for example.


One mic is next to the ear piece speaker above the screen, where the face unlock and selfie cameras are at.


Another is on the bottom (where the holes are next to the lighting port.


And the last is on the back where the camera array is. (Looks like a black dot / hole on the bottom right of the square.)


Here is exactly what I did to fix the audio gain using stereo.


I first used a “mild” soap to wash the exterior and rinsed it very well. I then blew into the holes and grills to get as much water out as possible. I then used a hair dryer very quickly and gently to dry out any remaining moisture.


DO NOT use the maximum setting on the hair dryer and do not cook your phone with it. You only need some heat to evaporate the water. If you wish to be ultra cautious just let it dry overnight.


Lastly, and this one is probably the singular more important thing I did:


I used an alcohol pad (the sort used to sanitize and area before getting an injection or drawing blood) and carefully cleaned the grill on the front (top) of the iPhone where the earpiece and face cameras are at. I rubbed back and forth a few times using my fingernail to push just enough of the alcohol pad in to clean the grill.


You will want to avoid getting alcohol on the screen as it can wear out the oleophobic coating and then fingerprints and other stuff will become far more challenging to clean.


once done I wiped the few drops of alcohol around the grill area and tested the camera.


and boom. It worked.


why is this happening you may ask?


As we use our phones we may sweat or get other natural oils and residue that deposit in these grills and holes. They obviously block proper sound conduction and as a result cause the mic to be totally off calibration. This is why the video starts quiet and gradually ramps up.


frankly, this should be part of the basic user maintenance manual for all iPhone models. Especially those with water protection because the grills on those are also coated with a thin veneer of plastic which makes them more sensitive to residue collection.


If this process is too intimidating for you to try and your phone is under warranty just take it in for service or replacement. They will be able to resolve it by replacing the speaker / mic arrays.


PS: I’ve been writing and recording music for 29 years. I’m embarrassed this wasn’t the first thing I thought of. LOL


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238 replies

Jul 5, 2021 8:24 AM in response to saurabhsiddhartha

Took my iPhone 12 Pro back to apple store for second time and I also replace the hard MagSafe case for a Ultra thin MagSafe case and my phone has been working fine ever since thankgod the next step was replacing my phone they said so I’m not mad at them … by dont use the apple care it is ******** they make you pay for a whole new phone until they fix yours then They return your money so basically you have to buy a new phone until it’s replaced thats so sketchy to me another 1500 is not a option after I spent 1500 they have to fix that part ..

Jul 5, 2021 12:06 PM in response to saurabhsiddhartha

a while back I reported that the current update at the time fixed the issue however it is back.

Can anyone possibly speculate as to why Apple has built this “defect” into their iOS? They came out with all these little tricks for the camera but have not fixed this. I can’t for the life of me understand why apple would but this into their software. Usually annoying features like this have something to do with battery life. Not this one.

Jul 5, 2021 7:48 PM in response to M3NVC3

Apple did a remote diagnosis on my phone and only found my battery was at 80% level. They recommended I replace it but get this…..they would not tell me how much it would be to replace the battery in my iPhone XS until I make an appointment and take it to a Genius Bar for an estimate.

Apple is aware of this camera issue however they will not admit it.

Jul 28, 2021 9:41 AM in response to rhythmco

**** bro I paid $1500 for this phone that sound thing is annoying and the crazy part is I bought my girlfriend one also as a surprise and hers works just fine .. I’m so mad been to the store where I bought it 4 times already every month since April 17 man this is the worst now I have a 4th appointment tomorrow with the apple store 🤦‍♂️ 4th bro

Aug 22, 2021 4:51 PM in response to nacho182

I have iPhone 12 Pro, and i'm experiencing the same issue (first 2-3 seconds no sound at all or just some random noise) :(, i've tried turning off Stereo Recording and other tips and tricks and the problem is still there (except factory reset, dunno i'm scared to do it).

Also, when i'm recording a video trough Whatsapp or Facebook Messenger, there is no sound AT ALL!!!!!! (and i have all the permissions for them, recording on Instagram works perfectly) !!! I'm really disappointed, because the phone is super expensive...and has such a big issue on one of the main apps...

Sep 25, 2021 5:25 PM in response to bharatrawat67

Wow I am having the exact same problems with my IPhone, first 10 seconds so low u can’t hear then it goes up but many times it sounds like it’s coming and going. I went into settings and turned off the control volume with button and as far as sound when on speaker ect it did improve a lot but not with video and it’s annoying having 5 grandkids and getting amazing videos with volume issues!!!!

Nov 4, 2021 1:14 PM in response to nacho182

I’ve been having same problems.I turned off stereo sound under camera settings and nothing.it was fine when I first got it now it’s really low and I can barely hear it the first couple seconds.I record my videos of me making beats and the quality is horrible ..I’ve had iPhones since the 3rd one and I’ve noticed after a year of having your phone the battery,sound,and more goes down..this doesn’t feel to good ..I got a 11 and I’m charging it 5 times a day and I can’t record anything cause it’s really low

Dec 5, 2021 7:15 AM in response to nacho182

Guys I have the problem got it today itself!! And I have no idea what to do!!! If anyone has got the solution pls help!! I m updated with all the new versions only 15.1.1 is available now… what do I suggest … shld I go for it?? Will it help?? Also the switching of the stereo sound record tab doesn’t help either … **** frustrating… only way is to keep recoding and shay **** for 10-12 secs and then come to the point 🤦🏽‍♂️

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Audio sound when recording a video.

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