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Audio sound when recording a video.

Yo,


Today I realised I am having this issue. I recorded a video and the first 10 seconds approximately the volume of the video is low and then it goes to normal automatically. This only happens if you record on stereo. If stereo is off, no problem with sound volume at all.-


I use bluetooth, but it was disabled at the time of the recording.-


I reset the iPhone pressing the volume buttons (volume up down and power) but the problem persists.-


I have an iPhone 11 Pro using version 13.4.-


My wife has an XS on version 13.4 as well and no issues at all.-


Has anyone experienced this before? Any input is much appreciated.-

iPhone 11 Pro, iOS 13

Posted on Apr 4, 2020 3:30 PM

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Question marked as Top-ranking reply

Posted on Jul 19, 2021 9:21 AM

the problem is the RECOED button!

if you make a video when the phone is on silent mode it will record the video without any sound problem.

what i think is that the camera hear the sound on the record botton and it lowers the recording sound!

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238 replies

Aug 15, 2021 12:06 AM in response to airmechx

I only noticed yesterday that there is very low sound when recording a video. I tried everything from reset/reboot until finally erasing everything and starting from scratch but the problem is still there. I think it started when i updated my OS recently. Voice on calls and sound from music or youtube works perfectly fine so meaning my Microphone hardware is not the issue. Problem only happens when I take a video. Hope apple finds a solution for this.

Aug 22, 2021 4:51 PM in response to nacho182

I have iPhone 12 Pro, and i'm experiencing the same issue (first 2-3 seconds no sound at all or just some random noise) :(, i've tried turning off Stereo Recording and other tips and tricks and the problem is still there (except factory reset, dunno i'm scared to do it).

Also, when i'm recording a video trough Whatsapp or Facebook Messenger, there is no sound AT ALL!!!!!! (and i have all the permissions for them, recording on Instagram works perfectly) !!! I'm really disappointed, because the phone is super expensive...and has such a big issue on one of the main apps...

Aug 25, 2021 1:31 PM in response to Bill_Haas

What you're describing is exactly what my partner's phone does. It's most noticable with the clicking. Sometimes their ringer will be maxed, do not disturb off, the phone seems to think it's ringing at full volume from what I can tell, but it's actually near silent, and very very faintly playing the ring tone. I had to use a shot gun mic to pick up the sound but I have a recording. It was playing like 10 db lower than the lowest volume setting. Weird bug apple, fix your ****. It's been around for two updates.


Ps, I've done soft resets, I've done hard resets at the Chicago apple store. I've tried different video capture apps. Fresh clean software seems to fix it for a week or so and then it comes back.

Aug 25, 2021 3:42 PM in response to benfromst. louis

Guys just get the phones replaced it’s no fix for the problem must be a glitch or some software issue .. I took my phone back so many times to the apple store th we just gave me a new one smh I ain’t pay for a iPhone 12 Pro so it could do this this phone is expensive bro smh I suggest asking for a new phone you guys don’t let them keep playing with the defective phones

Sep 10, 2021 3:50 PM in response to nacho182

I had this issue and initially believed it to be a software glitch. However it turns out it was due to stuff stuck in the front facing speaker. Although on initial inspection the speaker appeared to be clean and free of anything obstructing it, I used a piece of duck tape and cut it to size and stuck it onto the mesh and then peeled it off. This took off a layer of grease that was obviously causing the problem. All audio/microphone issues were fixed after doing this to my surprise.

Sep 25, 2021 5:25 PM in response to bharatrawat67

Wow I am having the exact same problems with my IPhone, first 10 seconds so low u can’t hear then it goes up but many times it sounds like it’s coming and going. I went into settings and turned off the control volume with button and as far as sound when on speaker ect it did improve a lot but not with video and it’s annoying having 5 grandkids and getting amazing videos with volume issues!!!!

Nov 4, 2021 1:14 PM in response to nacho182

I’ve been having same problems.I turned off stereo sound under camera settings and nothing.it was fine when I first got it now it’s really low and I can barely hear it the first couple seconds.I record my videos of me making beats and the quality is horrible ..I’ve had iPhones since the 3rd one and I’ve noticed after a year of having your phone the battery,sound,and more goes down..this doesn’t feel to good ..I got a 11 and I’m charging it 5 times a day and I can’t record anything cause it’s really low

Dec 5, 2021 7:15 AM in response to nacho182

Guys I have the problem got it today itself!! And I have no idea what to do!!! If anyone has got the solution pls help!! I m updated with all the new versions only 15.1.1 is available now… what do I suggest … shld I go for it?? Will it help?? Also the switching of the stereo sound record tab doesn’t help either … **** frustrating… only way is to keep recoding and shay **** for 10-12 secs and then come to the point 🤦🏽‍♂️

Feb 8, 2022 4:52 PM in response to nacho182

The first 10 seconds of all of my videos have no sound whatsoever unless I turn my silencing/volume switch off. if my volume switch is off I can hear the videos just fine but when I try to record a video with the volume switch on no sound plays for the first 10 seconds. I have gotten into the habit now of turning my volume off every time I want to record a video, but then I forget to turn my volume back on and I missed phone calls. Apple needs to fix this.

Audio sound when recording a video.

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