Audio sound when recording a video.

Yo,


Today I realised I am having this issue. I recorded a video and the first 10 seconds approximately the volume of the video is low and then it goes to normal automatically. This only happens if you record on stereo. If stereo is off, no problem with sound volume at all.-


I use bluetooth, but it was disabled at the time of the recording.-


I reset the iPhone pressing the volume buttons (volume up down and power) but the problem persists.-


I have an iPhone 11 Pro using version 13.4.-


My wife has an XS on version 13.4 as well and no issues at all.-


Has anyone experienced this before? Any input is much appreciated.-

iPhone 11 Pro, iOS 13

Posted on Apr 4, 2020 3:30 PM

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Posted on Oct 10, 2020 8:22 PM

FORGET IT. This does not solve it either. I’m utterly perplexed. I’ll be reaching out to Apple engineering to see what is up. I loath to load yet another beta on my phone but maybe 14.2 addresses it. Idk


———


I believe I’ve discovered what the **** may have been causing this for so many users across so many iPhone versions and OS versions. Researching this has been affecting many users for YEARS!


So here it is. You need to clean the speaker/microphone grills on the iPhone.


Each model has the mics and speakers in slightly different locations. There are three on the iPhone 11 Pro Max for example.


One mic is next to the ear piece speaker above the screen, where the face unlock and selfie cameras are at.


Another is on the bottom (where the holes are next to the lighting port.


And the last is on the back where the camera array is. (Looks like a black dot / hole on the bottom right of the square.)


Here is exactly what I did to fix the audio gain using stereo.


I first used a “mild” soap to wash the exterior and rinsed it very well. I then blew into the holes and grills to get as much water out as possible. I then used a hair dryer very quickly and gently to dry out any remaining moisture.


DO NOT use the maximum setting on the hair dryer and do not cook your phone with it. You only need some heat to evaporate the water. If you wish to be ultra cautious just let it dry overnight.


Lastly, and this one is probably the singular more important thing I did:


I used an alcohol pad (the sort used to sanitize and area before getting an injection or drawing blood) and carefully cleaned the grill on the front (top) of the iPhone where the earpiece and face cameras are at. I rubbed back and forth a few times using my fingernail to push just enough of the alcohol pad in to clean the grill.


You will want to avoid getting alcohol on the screen as it can wear out the oleophobic coating and then fingerprints and other stuff will become far more challenging to clean.


once done I wiped the few drops of alcohol around the grill area and tested the camera.


and boom. It worked.


why is this happening you may ask?


As we use our phones we may sweat or get other natural oils and residue that deposit in these grills and holes. They obviously block proper sound conduction and as a result cause the mic to be totally off calibration. This is why the video starts quiet and gradually ramps up.


frankly, this should be part of the basic user maintenance manual for all iPhone models. Especially those with water protection because the grills on those are also coated with a thin veneer of plastic which makes them more sensitive to residue collection.


If this process is too intimidating for you to try and your phone is under warranty just take it in for service or replacement. They will be able to resolve it by replacing the speaker / mic arrays.


PS: I’ve been writing and recording music for 29 years. I’m embarrassed this wasn’t the first thing I thought of. LOL


Similar questions

238 replies

Jul 10, 2020 6:30 PM in response to nacho182

Also have the same problem with my new iphone 11. Whenever i record a video, first 10sec have no volume and it will increase to normal volume afterwards. I tried all the suggested tricks here (except factory reset-too risky for me) and still not working!!!! Hope someone can enlighten us how to fix this or Apple can find a solution and include this in their next IOS update. Btw, mine is already IOS 13.5.1. Hope this will be fixed soon.

Jul 12, 2020 2:01 PM in response to nacho182

Same thing here, when I acquire videos the volume starts low for approximately 10 seconds. I have an iPhone 11pro operating on 13.5.1. Today I tried the "erase all contents and settings" reset. It still doesn't work. Turning off stereo works for me, but not with the front facing camera(mirror). In any case, I would prefer full functionality for such an expensive phone.


For me this problem has coincided with another volume related issue. When typing texts or search queries within WhatsApp, safari, etc. (seems to be every app) the volume of the keyboard clicks varies significantly. Sometimes it drops out completely. I also keep my ringer and alarm volume maxed out and have noticed variation in volume with these as well. Anybody else here have these issues in combo with the video problem?

Jul 21, 2020 6:01 AM in response to nacho182

HI. I bought the brand new I phone 11 today and just opened the box. within five minutes I noticed it has the same issue. The first 10 secs of the video is recorded on almost zero volume and then the rest starts playing at normal volume. its the same with or without stereo option turned on. also the incoming call volume is very low at times and suddenly is high at times. this is a major screw up because recording videos is very important to my work. how can you not fix this apple ? we need answers.

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Audio sound when recording a video.

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