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Audio sound when recording a video.

Yo,


Today I realised I am having this issue. I recorded a video and the first 10 seconds approximately the volume of the video is low and then it goes to normal automatically. This only happens if you record on stereo. If stereo is off, no problem with sound volume at all.-


I use bluetooth, but it was disabled at the time of the recording.-


I reset the iPhone pressing the volume buttons (volume up down and power) but the problem persists.-


I have an iPhone 11 Pro using version 13.4.-


My wife has an XS on version 13.4 as well and no issues at all.-


Has anyone experienced this before? Any input is much appreciated.-

iPhone 11 Pro, iOS 13

Posted on Apr 4, 2020 3:30 PM

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Question marked as Top-ranking reply

Posted on Jul 19, 2021 9:21 AM

the problem is the RECOED button!

if you make a video when the phone is on silent mode it will record the video without any sound problem.

what i think is that the camera hear the sound on the record botton and it lowers the recording sound!

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238 replies

Jun 19, 2021 5:03 PM in response to nacho182

My iPhone 12 Pro’s default camera is affected by the MagSafe Case videos recorded won’t have no sound until 10seconds of the video playing then it goes to normal 🤦‍♂️ super annoying happens with any MagSafe case and only the default camera everything else is fine with the case on the phone . It’s affecting the recording cameras microphone? How do I fix this ? Phone is brand new

Jul 5, 2021 8:24 AM in response to saurabhsiddhartha

Took my iPhone 12 Pro back to apple store for second time and I also replace the hard MagSafe case for a Ultra thin MagSafe case and my phone has been working fine ever since thankgod the next step was replacing my phone they said so I’m not mad at them … by dont use the apple care it is bullshit they make you pay for a whole new phone until they fix yours then They return your money so basically you have to buy a new phone until it’s replaced thats so sketchy to me another 1500 is not a option after I spent 1500 they have to fix that part ..

Jul 5, 2021 12:06 PM in response to saurabhsiddhartha

a while back I reported that the current update at the time fixed the issue however it is back.

Can anyone possibly speculate as to why Apple has built this “defect” into their iOS? They came out with all these little tricks for the camera but have not fixed this. I can’t for the life of me understand why apple would but this into their software. Usually annoying features like this have something to do with battery life. Not this one.

Jul 5, 2021 7:21 PM in response to Bobaloo

Might be a glitch in the camera software I don’t know it happens no sound for 10 seconds then it will go to normal I thought it only happened to my phone because of the MagSafe case but it happen without it also . I have no idea what they did but once they connect it to their computer and reset or update my phone it was fine hopefully it doesn’t comeback it’s been 2weeks my phone has been fine . You guys need to take the phones to a apple store or hook it up to ur Mac computer while ur on the phone with apple that’s the only way or get ur phone replaced with apple care but it’s gonna cost

Jul 5, 2021 7:48 PM in response to M3NVC3

Apple did a remote diagnosis on my phone and only found my battery was at 80% level. They recommended I replace it but get this…..they would not tell me how much it would be to replace the battery in my iPhone XS until I make an appointment and take it to a Genius Bar for an estimate.

Apple is aware of this camera issue however they will not admit it.

Jul 28, 2021 6:28 AM in response to M3NVC3

i've been suffering with this for a long time now. The silent switch made no difrerence, it was always low for the first 10 seconds. i updated to 14.7 about a week ago and it fixed this now for a week. It records sound fine on both cameras and the volume is fine from the very start. I'vea been shooting a music video for 2 months now and it's been a pain in the a** the whole time. I've had to hit record, wait ten seconds for the volume to kick in before I could shoot the scene. I;ve had to slice off the first 10 seconds of every freakin clip or use Final Cut Pro's LOUDNESS feature and try to adjust the first 10 seconds of sound. When you shoot a music video it's helpful to hear their voice to matchit up with the voice on the recorded song.

Jul 28, 2021 9:41 AM in response to rhythmco

**** bro I paid $1500 for this phone that sound thing is annoying and the crazy part is I bought my girlfriend one also as a surprise and hers works just fine .. I’m so mad been to the store where I bought it 4 times already every month since April 17 man this is the worst now I have a 4th appointment tomorrow with the apple store 🤦‍♂️ 4th bro

Jul 30, 2021 7:22 AM in response to nacho182

I don’t know if you ever found a legitimate answer to this question but I was just having the same issue for days on end with my iPhone 12 mini and as soon as I took off the random little small case I had it fixed my issue turns out the case was blocking the microphone if for some reason it was not picking up my voice when trying to record a video so try it without your case

Aug 11, 2021 8:24 PM in response to nacho182

Thank you for posting your question and others with their answers. I turned off the stereo and it works too. I also tried updating and turning the phone on and off, etc. to no avail. It is sooo frustrating when we need to use our phones to create a short video and things are updated so they don't work well anymore and a person then has missed opportunities and then have to struggle to find a way to make things work again. I teach plant science and am working on recordings for teaching. The last several days I came across some timely examples in the landscape on my travels to record for the students and have poor sound..... I can't recreate those opportunities easily since I don't have plans to return to those places soon enough. Shutting off the stereo made the volume go up, but I suspect weakens the sound with it not in stereo. I'm not super tec savvy, but it seems odd when things as basic as our camera/video making capacities on a leading phone brand like iPhone are changed to make things worse.... Anyways I need to focus on being grateful things have improved and not give up when I notice something goes bad.

Audio sound when recording a video.

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