iPad Pro Gen 2 10.5 constantly rebooting after updating from 13.3.1 to 13.4.1.
Ipad Pro gen 2 10.5 constantly rebooting after IpadOS update from 13.3.1 to 13.4.1. why?
[Re-Titled by Moderator]
iPad Pro 10.5-inch, Wi-Fi
Ipad Pro gen 2 10.5 constantly rebooting after IpadOS update from 13.3.1 to 13.4.1. why?
[Re-Titled by Moderator]
iPad Pro 10.5-inch, Wi-Fi
YES! I can corroborate that the current iPadOS 14 Beta update APPEARS TO FIX the 3-minute boot loop issue. As I write, I've had several hours without problems on Public Beta 3, which is the only one so far to fix the issue. As said by others, make sure you get Beta 3 to test whether it fixes this issue for you. (On my first go at this I was (automatically) given Beta 2, and was only offered the OTA update to Beta 3 the next day.)
TL;DR:
Opinions: (1) Some people posting on this forum seem to have different and/or additional symptoms to the original poster, and the majority including me (symptoms summarised below). So if this fix doesn't work for you it probably means that you have a different underlying problem that needs a different solution. (2) While I'm glad this seems fixed for now, the whole thing leaves a bad taste. Final word from Apple support at every turn has been, 'this is a hardware issue: pay £$500+ for repair'. This fix proves (if we needed proof) that iPadOSes 13.4.1 - 13.6 contained a 'bug' that unnecessarily bricked some relatively recent, top of the range (once), previously fully functional iPads FOR 2 MONTHS. There did not appear to be a mechanism for affected users to get a fair and timely resolution, so some (many?) paid for repairs or new devices. (I relied on my personal iPad for work and my employer paid for a replacement, fortunately just a week ago and so eligible for 'open-box' return.) My opinion of Apple would only be (mostly) restored if I see the bug acknowledged in 'patch notes', and hear that people affected get repair and replacement costs refunded on request. I get that affected users were 'a drop in the ocean', but the fact we've been vindicated (it's a firmware 'bug' not (just?) a 'hardware issue') shows that Apple needs a better procedure for this type of situation. Otherwise, they're accepting that some customers are going to get screwed, and they're fine with it.
Symptoms: immediately after updating to iPadOS 13.4.1 (and I assume any firmware 13.4.1 - 13.6), my iPad Pro Gen 2 10.5 reboots to Apple logo 3 minutes after sign in leaving the following in Settings>Privacy>Data Analytics: 2 x "stacks+thermalmonitord...ips" followed by "panic-full...ips" "no successful checkins from com.apple.thermalmonitord in 180 seconds..."
Timeline & attempts to fix: I upgrade to 13.4.1 on/around 10 May; posted in this forum on 19 May; had a tech support chat session in mid-May; emailed customer relations (as suggested by MichelPM) in May; had a Genius Bar appointment on 19 July (when I finally got back to London). I lost count of the number of DFU restores and iPadOS upgrades through 13.6 - none of which fixed the issue.
Yes I am trying to install beta software Profile but My iPad Pro keeps restarting the closest I get is 16 min to go. Never going to happen. Please help with any ideas.
When you click install and it starts downloading, just lock your iPad. Don't leave it on.
Mines been working on iOS 14 beta 3 for about a week now. Faultless, feels amazing to have it back! (I’m really sorry yours isn’t working :( - There must be further issues I’m guessing)
Mine is still going strong. I'm sorry yours is still suffering from crashes. I hope next update fixes persisting issues.
Since the update to Beta 3 I have had no issues with mine. Been using every day no crashes but at the same time I am still holding onto my new ipad just in case.
If posts keep getting deleted then someone from Apple is reading these and knows we have been complaining and reporting about the boot loop issue for months!
My posts do indeed keep getting deleted. I know some others who were trying to provide information about their iPad models, etc. were deleted previously, too.
Right, but the moderators kept deleting my post for "containing information about beta software" when it did not.
Updated to iPadOS 14 beta 3 & still have the 3 minute constant boot loop..... I don’t know what else to do...
Anyone dared updating to beta 4 yet?
I upgraded to the fourth beta. Still working well.
I have had no issues with the fourth beta.
Bloody **** - thanks for the heads up guys I would have updated without thinking as assumed they squashed whatever the bug was.
Apple need to sort their **** out
Has this been fixed in iOS 13.7?
Having the same issue. Performed a restore through iTunes as a new device and problem still persists.
iPad Pro Gen 2 10.5 constantly rebooting after updating from 13.3.1 to 13.4.1.