Apple Watch Series 2 Update to 6.2 issues. iPhone X on version 13.4.1

Short version...make sure your watch is connected to WiFi with a proper password!!

I too had this problem, "Unable to update software", so I followed the the pointers above about turning off WiFi. Then I reached a point where a message said in order to resume downloading to the watch, connect to WiFi. I turned WiFi back on for both devices.

Then it dawned on me as I was trying to to connect the watch to WiFi once again, I had recently made a password change to my WiFi. I hadn't realized that the watch needed to be updated as well. Once I re-connected to the WiFi with a proper password, all worked as expected. By the way, when connecting your watch to your WiFi and it needs an updated password, you will get a message on your phone asking to share its password. Makes it super easy!

I had been using my watch for well over a week before attempting this software update. Apparently, it can still operate just fine without a WiFi connection and there are no messages alerting to the fact that the watch couldn't re-connect to WiFi...at least none that I saw.

Hope this helps someone else out there!!

I’ve been having the same frustration. At one point, I gave up and reset the watch to factory settings, and now it won’t let me pair the watch to my phone. Either it says it is connecting to the watch and hangs, or I get an error that it is unable to verify update because I’m not connected to the internet (although I am). Needless to say, I can’t turn off the WiFi on the watch, delete the update file, or restore it to a backup file. Help!

I can not update either. The download continues to pause even though I'm connected to WIFI. I can't update from the watch because I've restarted the download process several times and it has cleared the watch to factory settings. Annnnnd I'm trying to pair to a new Iphone 11. The old phone has already been wiped and traded in. Help!

Same problem here. Now my AW is factory reseted, and can’t connect to my ip xs. I tried with my wifes old SE, witch has 13.4 ios and it was able to pair it. No when its paired with that, it shows that i should update AW to 5.3.6. When i tried to pair it with my xs, it tried to update to 6.2.1

This is so frustrating and i’m so fed up with Apples bs. Considering to change all my and my familys to Android. Been on apple for 11 years now, but this is too much. I’m having a 500€ watch i can’t use. It is all because Apple doesn’t seem to care about its customers at all.

RE

Apple Watch Series 2 Update to 6.2.5 Issues. Would not install and received

install error message. Followed the the step to "turn WIFI off on

watch". After following this step, downloaded with no problems. After

trying many things this step worked perfect.

"Thesis"

I can’t turn wifi of from AW, because it is in factory reset setting. When i trie to activate it, it says there must be latest os to activate. When i try to update, it tells the same old story, no connected to internet. ****.

I have tried everything suggested but still can’t get it to install. When I turn of Wi-fi on the watch, it automatically turns its self back on. It downloaded and then wouldn’t verify, now it is downloading to the watch. Such a pain, using iPhone 8 with latest update..

My own iphone xs is running 13.5.

AW is currently running 5.3.6

Another iphone 6 i tried to pair, runs iOs 12.

By factory reset mode i mean that AW is like it comes from factory. So it is totally erased and empty.

if try to pair it with ip xs, it starts project normally. Watch app says in the beginning that you must have latest software in our AW to pair, want to update now? Other optionn is to cancel pairing. If i try to update it starts updating, but after downloading it gives error: could not finnish update, your telephone is not connected to internet.

when i pair it with ip 6, it goes well, because there is option: continue pairing without update. After pairing everything works. Watch app offers update to 5.3.7. (I suppose that is latest watch os that supports ios12). When i start updating to that, it is same story: could not update, telephone not connected to internet. Tried to shut off wifi from AW when updating, no help. So it doest not help that AW is working with ip6, because i want it to work with my xs.

can not update from AW settings, since watch os 5 does not have that option.

I had the same exact issue. I've tried to install this update for about a week trying different things. This finally made the install work. Thanks for taking the time and writing this out for all to see. It is very much appreciated.

SAME!!! I’d been trying to update for weeks, so glad I found this solution. I had to turn off WiFi on my watch, then go into the upgrade screen on the watch and open the upgrade screen on my phone. I had to keep pressing the update button on the watch, the iPhone update screen kept flickering as did the update screen on the watch, and then it finally caught on the phone and started updating!!! YES!!!! Turning off WIFI and making sure the watch is connected via Bluetooth and on the charger is definitely the fix!!!

I turned off wifi on my Watch Series 2 and it updated the 6.2.6 software...finally after trying everything you mentioned in the original post.

Thanks so much for the tip. I will remember this in case I have trouble updating again. This is the first update that has been an issue.

For those of you turning off the Wifi, I can’t turn mine off unless the watch is still on my wrist. Are you turning it while it’s on the charger or beforehand? I haven’t been able to make this fix work because the watch has to be on the charger to start the update, and I can’t turn Wifi off with the watch on the charger/off my wrist.