Beats Studio 3 Cracking

If the hinge is not broken, you can easily buy the part in Amazon for about $10.00 and repair them yourself. Problem is when the hinge breaks, then you need to fiddle with folding points and the board to be able to replace the hinges. I am with you this should not happen on $300 headphones and even less this often. This is really a design flaw and Apple and Beats should have take care of this long time ago.

This is ridiculous,

My son saved his money and bought these headphones for me as a Birthday gift and I have the same cracking happening after 1 month of use. This is poor design by apple, and after speaking with two representatives I feel helpless, they said basically it’s my fault and that I need to pay them 200+ dollars for repair. So unfair!

I honestly gave up with them because I knew I was past the warranty. I think if you have no other options you can do what I did which is to use some clear superglue and patch it up yourself. Probably voids the warranty but at this point I give up on it. Not worth my time.

Not much worry of voiding the warranty when Apple refuses to recognize the manufacture and material defects in these headphones. It doesn't seem to matter if they have warranty remaining or not. The Beats Studio 3s are not holding up and this should be addressed. Apple also continues to intentionally ignore this thread, both ignorant practices.

I've been looking at these Jabra Elite 85h headphones: https://www.jabra.ca/bluetooth-headsets/jabra-elite-85h##100-99030000-02 They seem to get good reviews: https://www.soundguys.com/jabra-elite-85h-review-23477/ and as a bonus they do not consistently fall-the-****-apart. Strange that build quality would be an asset to an expensive pair of noise-cancelling headphones.

I have the same problem, my broked on both sides.

I called apple and I was told the beats are out of warranty and

if i want them fix I have to pay, this its ridiculous.

too many complains and apple doesn't do nothing.

Plus, if you paid to have them fixed, the 'new' part would probably break again in 3-6 months anyway.

If someone wanted to make money on this, they would design a replacement panel made of something stronger, and offer the 2 inside panels with installation at a reasonable price. They would make $$$$$.

[Edited by Moderator]

Wow!!! I’m having the same exact issue. In my personal assignment I’ve come to the conclusion that folding the headphones is what’s causing the issues with the cracking. Maybe they need a new design. It’s really sad because I was hoping to have these for years to come. They’re really expensive headphones & they honestly should last longer than a couple years. Hopefully Apple can fix this issue.

omg same i did the exact same, found a video where the guy used some plastic, glue and tape to keep them up. i can see that another piece has fallen out but the tape and plastic is holding it. unfortunately, my joy only lasted so long because then i noticed the right ear (left ear was cracked) is beginning to crack too...

Hi again,

My beats studio 3 are cracking above ear quite bad and out of warranty. Have chatted online and they were called 'accidental damage' when they aren't. Anyone have any idea what to do? I have commented a few times, but apple took them down. So I am here now. Any suggestions welcome. also going to try this and hope it stays, but you all should look up and support on the change website. Hope you can understand what I mean, and hope this stays up here!! Thanks.

Precise same issue. Apple was good enough to replace them once, and now the exact same thing has happened 3 months later. Great sound quality and comfort, but clearly a design flaw that Apple needs to correct and put in place a repair extension program.

I am absolutely appalled at the thought that I must pay $200 to repair my cracked Beats Studio 3 headphones. By no fault of my own my headphones began to crack below the ear pads along the inside. I’ve only owned the **** things for 5 months!!! Clearly this is a case of manufactures defect, specifically a patent defect. I’m really hoping that Apple chooses to do the right thing here and recognize that combined complaints regarding this defect clearly demonstrate that they are selling a defective product.

Just wanted to chip in on this thread to say my Beats Studios 3 started cracking with 3 months of buying them. 3 months! Gutted I didn't ring Apple straight away or bring them back. Now they have disintegrated completely on the right side. Wires hanging out and all.

I for one will be opening a case in the small claims court as this is obvious product fault

I think what I find most frustrating is the accusation by Apple (whether over the phone or from the repair centre) that it's accidental damage and my fault! Glad to see people using this thread to voice their concerns...hopefully Apple will listen up.

I would encourage everyone in this thread to open a case with Apple on this defect. If they are getting no cases open they are not aware of the issue. If 500 people on this thread opened a case then they would be aware !

they replaced mine twice within a year and the same thing happened

i agree that apple is garbage now since steve passed on . they don’t care about quality at all

my new macbook air has so many issues plus no word processor ! i still have the 3rd pair of beats but they are cracked to filth