Some keys on Logitech slim combo keyboard for ipad pro not working

Thank you! This was very helpful and quite a relief. I JUST bought a Logitech slim keyboard case today and was having the exact same issue with the same buttons.

Just to add to the solution, make sure you click "hardware keyboard" and change that from "Automatic" to "English (US)". Chaning the regular keyboard setting doesn't do anything.

Thank you though!

Go to settings > general > keyboard > hardware keyboard and tap over at the right edge and make sure US is checked and NOT "automatic" or something else.

Hi All,

Just to update. So after many many attempts I did the following. Btw I had done the "forget device" in my view dont do this.

1. Fully charged the slim combo
2. reconnected after many many attempts finally it accepted the pin
3. After Doing this and only then did the Hardware Keyboard show up as an option Before the keyboard was "Connected" I would not get this option.
4. The I Could change to the British layout as many describe and Finally after many days of trouble shooting are my issues resolved.

I found an additional tip for this, and now "Automatic" works!

Accessibility Warning: If you have motor accessibility needs that require you to "activate" accessibility shortcuts with the space bar, I'd suggest having someone with you to assist if anything breaks during these steps.

Here are the steps:

1. Open Settings
2. Tap "Accessibility"
3. Under "Physical and Motor," tap "Keyboards"
4. Tap "Full Keyboard Access." Yours may be set to "Off," but continue anyway!
5. Tap "Commands"
6. Under "Basic," you'll see that "Activate" is set to "space." Remove it.
7. Check to make sure "space" is nowhere else on the page.

You should now be able to switch your keyboard (under General -> Keyboard -> Hardware Keyboards) back to "Automatic" with no issues.

I'll report back if anything changes!

Reference: https://discussions.apple.com/thread/251573108

Thank you!! Exactly the same issue, and fixed by going to

General -> Keyboards -> Hardware Keyboards -> English -> “ABC Extended”

In some ways your post, just saved my life. To celebrate I’m spamming some apostrophes, ‘’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’. Thank you!

Settings, General, Keyboard, HARDWARE KEYBOARD, Automatic (change this) and voila problem solved!

This worked for me too. Just clarifying for the literal among us that you have to click on ‘hardware keyboard’ vs. just keyboard as there is also a keyboard selection in the same screen which doesn’t get you to the English-Automatic option.

Thank You! It seems my Spanish Keyboard was not set to QWERTY. Changed that and FIXED. Voila.

The April 11 post above is what i used -- or maybe it was an earlier one -- and I was able to fix following this instruction. This is a software problem, not a hardware one!

Reading these posts makes me think twice about upgrading to IOS 14. I think I'll wait a little longer.

I recently purchased a new iPad Air 4 and then got a Logitech Slim. Folio Pro, although made for the iPad Pro fits perfectly on the Air 4. I took had this problem after I updated the iOS. The fix that people have mentioned works Hardware Keyboard > British (UK) > ABC Extended, but intermittently stops.

Quick fix select the on screen keyboard press the space bar a couple of times and it starts working again :)

Hope Apple fixes this bug soon.

It’s under hardware keyboard not keyboard. This is the software/operating system so it doesn’t matter which version of iPad you have as long a you’re running iOS.

What a pleasant surprise! Worked immediately! As someone else pointed out, you will find the change under “Hardware Keyboard”.

I suffered with this issue for about 2 weeks! I tried everything to contact Logitech (NO RESPONSE!) as I did not realize it had to do with my iPad. I did notice it happened after an update. THANKS to this Apple support community who finally gave me the fix! I was told to change my Hardware Keyboard to ABC-extended instead of Automatic. That worked, too!!!! THANKS!!!!!

See this thread for the fix. It is a software issue. You just need to adjust your keyboard as described above , reboot and your problem hopefully will be gone. I’ve installed the upgrade that came after 13.4 and I have remained ok.

Update to this. I went back to try to look at the keyboard hardware setting and couldn't find it (it's back now???) but switched on the Full Keyboard Access to ON under Accessibility (it was Off) and the keyboard works again except it won't do some functions like Tab to next field.