Some keys on Logitech slim combo keyboard for ipad pro not working

I found an additional tip for this, and now "Automatic" works!

Accessibility Warning: If you have motor accessibility needs that require you to "activate" accessibility shortcuts with the space bar, I'd suggest having someone with you to assist if anything breaks during these steps.

Here are the steps:

1. Open Settings
2. Tap "Accessibility"
3. Under "Physical and Motor," tap "Keyboards"
4. Tap "Full Keyboard Access." Yours may be set to "Off," but continue anyway!
5. Tap "Commands"
6. Under "Basic," you'll see that "Activate" is set to "space." Remove it.
7. Check to make sure "space" is nowhere else on the page.

You should now be able to switch your keyboard (under General -> Keyboard -> Hardware Keyboards) back to "Automatic" with no issues.

I'll report back if anything changes!

Reference: https://discussions.apple.com/thread/251573108

I have experienced the same issue with multiple keys not working. I changed the hard keyboard layout, then they work for however long until the next iOS update, sometimes for as short as a few days. Currently, no matter what keyboard configuration I choose, multiple keys don’t work.

Anyone know of a reliable/permanent fix for this? I was ready to reach out to logitech to have my keyboard replaced but it’s obviously a software issue, not a hardware issue.

Wow, thank you so much for posting this fix! You just saved me a ton of money and frustration. And from the reviews I’ve read about Logitech’s customer support, they’re pretty useless. Again, thank you so much!

Hi All,

Just to update. So after many many attempts I did the following. Btw I had done the "forget device" in my view dont do this.

1. Fully charged the slim combo
2. reconnected after many many attempts finally it accepted the pin
3. After Doing this and only then did the Hardware Keyboard show up as an option Before the keyboard was "Connected" I would not get this option.
4. The I Could change to the British layout as many describe and Finally after many days of trouble shooting are my issues resolved.

Thank you! This was very helpful and quite a relief. I JUST bought a Logitech slim keyboard case today and was having the exact same issue with the same buttons.

Just to add to the solution, make sure you click "hardware keyboard" and change that from "Automatic" to "English (US)". Chaning the regular keyboard setting doesn't do anything.

Thank you though!

You'll probably have to do this potentially after every iOS update. iOS 13 has kind of been a nightmare in terms of weird bugs/issues. I wouldn't worry about getting your keyboard replaced as like you said, it's definitely a software issue.

In some ways your post, just saved my life. To celebrate I’m spamming some apostrophes, ‘’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’’. Thank you!

Settings, General, Keyboard, HARDWARE KEYBOARD, Automatic (change this) and voila problem solved!

I had the same problem you describe where suddenly certain character keys stopped on my Logitech Slim Combo. Tried your cure and it worked. FANTASTIC! I though I had a dud keyboard except I never had a problem before. Apple cures some issues and creates issues. Thanks so much for your information. I really appreciate the effort you made to let others know.

This worked for me too. Just clarifying for the literal among us that you have to click on ‘hardware keyboard’ vs. just keyboard as there is also a keyboard selection in the same screen which doesn’t get you to the English-Automatic option.

I have an iPad Air - 3rd generation. It is not a Pro. I went to General-Keyboard and I do not have any option to change the setting from “Automatic” setting. This does not exist on my iPad. ANY other suggestions?? Thanks!

Thank you!!!! I have been battling this for WEEKS!!!! Finally, you told me to go to the HARDWARE keyboard setting!!! No one said this before! I changed it to ABC-extended and it fixed the issue! I hope it stays fixed! Thanks soooo much!!!!

YES! Thank you for posting this. This post made this one of the fastest fixes I’ve found for a tech issue :) usually it take a lot longer and a lot more googling. Swapped it to U.S. and it works perfectly now.

I suffered with this issue for about 2 weeks! I tried everything to contact Logitech (NO RESPONSE!) as I did not realize it had to do with my iPad. I did notice it happened after an update. THANKS to this Apple support community who finally gave me the fix! I was told to change my Hardware Keyboard to ABC-extended instead of Automatic. That worked, too!!!! THANKS!!!!!

The recomendation: "Go to your iPad settings—general. Click on “Keyboard” and change the setting from “Automatic” to “English” or in my case English—ABC extended. "

There is no "Automatic Setting" nor is there "English---ABC Extended"

My Setting is English(US)

Any other suggestions?

Exactly! In settings, my keyboard was already set to US (not auto) So I rebooted both the iPad and keyboard and all keys worked again. I am now back to intermittent space bar, F key and others. Typing this message on the iPad keyboard for that exact reason.

Apple: Please fix this.