Some keys on Logitech slim combo keyboard for ipad pro not working

I had excactly the same issue with some Buttons not working using Logitech Slim Folio Pro and IpadOs 14.0.1

Setting Extended-ABC as Keyboard did not work for me as for many others.

However British did.. Not sure what the pattern is here...

Thanks a lot for the tip, I thought it was a hardware issue :)

Thank you all for posting! My hardware keyboard was already in U.S., so I switched it to U.S. International PC. Now all the keys work. The random keys that did not work were 1, e, j, and another one or two. Totally random. I thought the keyboard had died and had logged into logitech's website. No help there. So I googled the issue and found this.

Thanks again!

I had the same problems and even could not connect the keyboard until I found out these changes. Important, when you connect the keyboard you have to digit slowly the numbers and then enter. So first make the changes of the language option and then reconnect the keyboard.

This worked for me, except I did this for the Turkish keyboard. So, it seems like a universal solution. Thank you very much for saving me the time and effort, and possibly buying a new keyboard!

This was really bugging throughout the Christmas holiday to the point I stopped using my iPad, but then I saw the thread on Logitech (https://support.logi.com/hc/en-gb/community/posts/360035761613-Ipad-Pro-11-Slim-Folio-Keyboard-Keys-not-working).  Similar frustrated users here with the same problem, and no permanent fixes.

However...... I did try one a little unconventional but it did work and I am typing this on the fixed keyboard after a couple of hours and its still working.

So what’s the fix....well as Del Boy would say give it a smack!  See this post from Daniel Bastian from above link.

I removed the iPad first, held the keyboard in my left hand gave a hefty smack with my right hand on the back of keyboard then the same smack on the front of the keyboard.

Re-inserted the iPad ....viola a working keyboard.  My current setting for Hardware Keyboard is English (UK) - ABC Extended.

I will re-post an update after a couple of days.

Update.... the fix worked for a very short time. I contacted Logitech to find out that the key board was a couple days outside of the year warranty, so they basically told me “too bad”... even with many people experiencing the exact same issue, which should obviously be recalled or warranties honored due to defect. I threw it away and bought an Apple Magic Keyboard and will NEVER buy Logitech again. They obviously don’t care about their customers. Very disappointed I had to buy another keyboard so soon, but not disappointed with Apple’s keyboard.

I finally figured this out! Go to Accessibility - touch - assistive touch -turn off mouse keys. All my buttons are working properly now. Initially the ‘L’ would move my pointer to the right and ‘m’ or ‘u’ would open random items and move my mouse up or down. I’m not a super techy person so i am sure there are other issues, but this has made all my keys work propoerly.

mayjulper wrote:

I don’t have this option. When I go to keyboards it is already on English. Where do I see what you’re saying.

What is the exact problem with your keyboard? You have found an old report about a specific issue some users had a while ago. The fix for your problem could be different, so provide some more details.

In any case, go to settings > general > keyboard > hardware keyboard and tap over at the right edge. Make sure "US" is checked and not "automatic".

Exactly! In settings, my keyboard was already set to US (not auto) So I rebooted both the iPad and keyboard and all keys worked again. I am now back to intermittent space bar, F key and others. Typing this message on the iPad keyboard for that exact reason.

Apple: Please fix this.

Yes mine is still working perfectly after i tried this fix as discussed on the logitech forum:

https://support.logi.com/hc/en-gb/community/posts/360035761613-Ipad-Pro-11-Slim-Folio-Keyboard-Keys-not-working

So what’s the fix....well as Del Boy would say give it a smack!  See this post from Daniel Bastian from above link.

I removed the iPad first, held the keyboard in my left hand gave a hefty smack with my right hand on the back of keyboard then the same smack on the front of the keyboard.

Re-inserted the iPad ....viola a working keyboard.  My current setting for Hardware Keyboard is English (UK) - ABC Extended.

Great Chrisi, this saved me a lot of money and finally brought a solution to the problem. As I'm working with 3 languages, I changed all my languages to manual and now it works again. Thank you very much!

Seems that the best solution to get the troublesome Logitech slim folio keys working again was a short sharp tap on the back of the keyboard. Seems to have solved my issues.

I have experienced the same issue with multiple keys not working. I changed the hard keyboard layout, then they work for however long until the next iOS update, sometimes for as short as a few days. Currently, no matter what keyboard configuration I choose, multiple keys don’t work.

Anyone know of a reliable/permanent fix for this? I was ready to reach out to logitech to have my keyboard replaced but it’s obviously a software issue, not a hardware issue.

I just took my iPad 11 out and told the blue tooth to forget the Slim keyboard. Then I spent like 2 hours getting it to try to recognise it again, finally it worked and now the key board is working ok. I updated to iso 14.5 yesterday but still had the issue yesterday. This morning I also took the opportunity to smack the keyboard like someone else suggested. So I think for me the smacking and the reconnecting bluetooth worked. I’m optimistic its solved, but yes i was ready to chuck it out. Never again will I buy non genuine parts. Ive had this issue for 6 months and because i don’t use the key board much i was like rum that’s strange. Glad its fixed.

Not working for me. My keyboard is set to English. But: The punctuation keys are all off. For example, if I try to use an apostrophe key, herés what you get. For the colon, here’s what you getÑ.

When I click on the apostrophe button, I get the Ñ. I cań`t do question marks although I may have found a work around: hit the SHFT hyphen key. If you just hit the hyphen key by itself, that’s where you get a apostrophe!

Bizarre. And the solution you suggest above doesńt work for me.