Some keys on Logitech slim combo keyboard for ipad pro not working

So I keep having keys that stop working. Today was the S and the O key. I turned off my ipad. I turned off my keyboard. I restarted both. Now all the keys work again :) I use the Logitech Slim Combo.

Wow, thank you so much for posting this fix! You just saved me a ton of money and frustration. And from the reviews I’ve read about Logitech’s customer support, they’re pretty useless. Again, thank you so much!

You'll probably have to do this potentially after every iOS update. iOS 13 has kind of been a nightmare in terms of weird bugs/issues. I wouldn't worry about getting your keyboard replaced as like you said, it's definitely a software issue.

This has got to get fixed! It works on and off without rhyme or reason triggered by who knows what! I’ve tried every solution on here and the only thing that I can do to get it back on is to keep holding in the key that is not responding and that seems to work but it’s ridiculous! I love this keyboard! Ordered the new Magic Keyboard and returned to this one simply because I kept knocking my pencil of the mag top and I get tired of taking it off the keyboard to use it in writing mode. I love this. PLEASE FIX. I’ve never had any issues until this last IOS update.

Yesterday I finally did a complete Factory Reset on my ipad. It fixed the problem - temporarily - until this morning.

However, several minutes after waking up the ipad and keyboard, the errant keys began working again. (All other keys work immediately.) Same thing happened this evening. It’s the same keys.

I really don’t know if it’s a Logitech keyboard hardware or an iOS issue. I never had a problem until about a month or so after the keyboard 1-year warranty expired.

If it’s the keyboard, perhaps it needs to “warm up” before working? But then, why would iOS keyboard settings affect how it works? And if it’s iOS settings, why does the keyboard not work right away and then start working?

Tech experts from both Logitech and Apple please work on this!

The same thing happened to mine - the H, R, E, L and A keys (and a few others) had all stopped working. I updated the software, tried all the different keyboard configurations in the settings menu, I reset the Bluetooth settings, took the iPad Pro out of the case shut it down, restarted, put it back in the case - none of these worked. I checked the warranty and realised it had expired. It’s a 1 year warranty - very disappointing for a AUS$220 product. Then on the recommendation of my mother in law, I took the iPad Pro out of the slim folio and whacked the slim folio a couple of times on the back. I reconnected it ... and the keys are working again!

I have no idea how long it will last this time, but probably not long.

I wont be buying one again.

I gave up on Apple and LogiTech finding a solution and finally bought a bluetooth keyboard from a third company. Somebody actually makes a case with a detachable bluetooth keyboard (and it’s actually designed better than the LogiTech). And it was under $60 so if it goes bad, I don’t feel cheated. The LogiTech and Apple 1st gen keyboards are so expensive that one expects them to work longer than a year or so and be bug-free.

What happened to me was like everyone else.

i tried what other suggested which was a light tap on the back of the keyword this allowed the numbers to work and j could connect.

i then twisted the keyboard slightly and everything worked. So it appears the keyboard is perhaps a little lose as well as the sw bug…. Great!

BoyReed wrote:

Regarding keys not working on Logitech slim combo keyboard for iPad Pro, I tried changing the keyboard setting from automatic to English or ABC but my space bar and some other keys still don’t work.

Did you also go to accessibility settings and make sure full keyboard access is turned OFF?

Hello,

I am happy to hear your problem was resolved.

Sadly, it worked for me for about a day.

Now back to inconsistent functioning of keys, especially F, A and space bar.

I was able to fix it from jmvanpelt’s advice (right after your comment) by going to Hardware Keyboard! Thanks so much for your help, too!!!!

I had the same problem you describe where suddenly certain character keys stopped on my Logitech Slim Combo. Tried your cure and it worked. FANTASTIC! I though I had a dud keyboard except I never had a problem before. Apple cures some issues and creates issues. Thanks so much for your information. I really appreciate the effort you made to let others know.

I have an iPad Air - 3rd generation. It is not a Pro. I went to General-Keyboard and I do not have any option to change the setting from “Automatic” setting. This does not exist on my iPad. ANY other suggestions?? Thanks!

Thank you!!!! I have been battling this for WEEKS!!!! Finally, you told me to go to the HARDWARE keyboard setting!!! No one said this before! I changed it to ABC-extended and it fixed the issue! I hope it stays fixed! Thanks soooo much!!!!