Some keys on Logitech slim combo keyboard for ipad pro not working

The apostrophe, &, \ backslash and < keys did not work after I updated to OS 13.4.  I called Apple support (I told Apple support this started after I upgraded to 13.4) and they had no fix for my problem. They suggested I buy a new keyboard since mine is out of warranty or call Logitech to see if they would replace the keyboard. Luckily, I went on Logitech's community and found the fix. Go to your iPad settings—general. Click on “Keyboard” and change the setting from “Automatic” to “English” or in my case English—ABC extended. Now the keys work. It will save you from buying a new keyboard and a lot of time with Apple support.

iPad Pro 10.5-inch, Wi-Fi

Posted on Apr 11, 2020 8:05 PM

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Posted on May 11, 2020 10:37 AM

Thank you! This was very helpful and quite a relief. I JUST bought a Logitech slim keyboard case today and was having the exact same issue with the same buttons.


Just to add to the solution, make sure you click "hardware keyboard" and change that from "Automatic" to "English (US)". Chaning the regular keyboard setting doesn't do anything.


Thank you though!

170 replies

Jun 27, 2021 4:27 PM in response to Chrisipad1218

I purchased a Universal folio keyboard a few weeks ago and it was working fine until yesterday. All the keys work except for the #1 and #4 key, even with the shift key. I tried the different keyboard settings, English, US, and the extended, and still not working. No damage to keyboard or spills. Also, no updates when this problem occurred. Is there a setting I am missing Those keys just stopped working so does not make sense.

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Some keys on Logitech slim combo keyboard for ipad pro not working

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