Unexpected shutdown on MacBook
Hello,
I am having unexpected crashes for over 2 months with my Macbook 12 inch early 2015 model. I am really dissatisfied with this issue and tried to find many solutions. I tried plugging in overnight and resetting SMC NVRAM. Nothing changes the situation right now. At first I was convinced that this was the issue of overheating but I have now experienced that this is happening randomly. I researched the forums and found out that the issue may be kernel panic. I also tried to check if there is an issue in hardware by making a hardware test. I had no issues found result. The only thing I haven’t tried yet is to reinstall the MacOS. And yesterday When I clicked on the power icon on top right and saw check the battery allert there. I just want to know if this random shutdowns are happening because of the battery issues or am I having a much more terrible issue.
Due to the covid19 outbreak our local Apple Genius stores are shut down and if I am to confess I have no trust our local apple Certlfled resellers since I heard they were changing some screens with the used ones.
are there many others which are having this issue just like me? What is causing the problem in my laptop?
MacBook, macOS 10.15