Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Keynote constantly crashing

Hello everyone. I'm trying to put together a presentation for work at the moment and I'm finding this latest version of Keynote (10.0 (6748)) to be highly unstable. In the region of 4 or 5 crashes every hour when editing.


Anyone else having problems?

MacBook Pro 15", macOS 10.15

Posted on Apr 15, 2020 10:59 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 16, 2020 5:43 AM

A couple of approaches to see if Keynote subsequently behaves itself.


  1. Hold the shift key when launching Keynote after a crash and it will not attempt to load its last saved application state.
  2. Boot into Safe Boot mode by holding the shift key at power on until the progress bar appears. Try Keynote in this mode for awhile to see if it crashes, and then reboot normally.


If you are using any anti-virus tool, that can be interfering with both Keynote and the operating system. If this is the case, completely remove the anti-virus product.


If you are using a font manager, and have de-activated any fonts that Keynote requires, it will crash as often as it can until the font is re-activated.

2 replies
Question marked as Top-ranking reply

Apr 16, 2020 5:43 AM in response to drekka

A couple of approaches to see if Keynote subsequently behaves itself.


  1. Hold the shift key when launching Keynote after a crash and it will not attempt to load its last saved application state.
  2. Boot into Safe Boot mode by holding the shift key at power on until the progress bar appears. Try Keynote in this mode for awhile to see if it crashes, and then reboot normally.


If you are using any anti-virus tool, that can be interfering with both Keynote and the operating system. If this is the case, completely remove the anti-virus product.


If you are using a font manager, and have de-activated any fonts that Keynote requires, it will crash as often as it can until the font is re-activated.

Keynote constantly crashing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.