Camera on MacBook not working. Error: "FaceTime has not received any video from the connected camera. Restarting your computer may fix this issue."

Hi,

it is not weeks I have this issue with the camera, and like me hundreds of users are experiencing the same issue.

"FaceTime has not received any video from the connected camera. Restarting your computer may fix this issue."

The Camera of my Macbook Pro is not working. When I start the Facetime for example it shows a black screen for about 30 seconds and then displays this message:

The camera also does not work with any other apps. When I start these apps, the green light does come on, but turns off after about 30 seconds and the camera never works.

I have tried the following methods to fix the issue, but none have worked:

1. Installed OS software update (10.15.4)
2. Made sure all appropriate apps have access to the camera in preferences > privacy > camera
3. Given all of these apps permission to control the computer in preferences > accessibility
4. Rebooted in Safe Mode
5. sudo killall VDCAssistant and sudo killall AppleCameraAssistant in terminal
6. Logged into the other user account on the computer, and the problem persists.
7. Checked to see that System Report recognizes the camera

I have been told to bring the laptop in assistance because it could be an hardware issue, but I am not really convinced of this. Too many users are having the same issue at the same time.

Is Apple aware of this issue? Are they working on it?

I have raised Aldo a bur report here https://www.apple.com/feedback/

In the current time, it is really frustrating having a laptop without the camera and I am wondering if and when this will be resolved.

Thank you,

Giuseppe