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VtecJunkie Author

Level 1

25 points

Messages Notifications Not Working Intermittently on Apple Watch

Hello. I have a difficult issue to isolate and duplicate....hoping someone here has some insight. Apple Watch Series 5 40mm LTE + iPhone 11 Pro.

Intermittently, notifications from Messages do not come thru, appear, or have haptic feedback on my Apple Watch. Pulling down to get to the notifications screen also does not show them, even though my iPhone will show I received one. Restarting will fix the issue for a few hours to a few days, before it reappears. If I do not restart, it will also resolve on its own before it reappears again. This has happened on iOS 13.4 and 13.4.1, along with watchOS 6.2 and 6.2.1. Each time it happens, I have been within close proximity to my iPhone.

Here's what I have tried with no luck:

(1) Ensure Do Not Disturb is not on for both the iPhone and Apple Watch

(2) Ensure the Message thread is not muted.

(3) Messages notifications on Apple Watch have been set to both Mirror my iPhone, and Custom...both result in this bug.

(4) Unpaired and repaired Apple Watch

(5) Reset all settings on iPhone.

(6) Upgraded to 13.4.1 and 6.2.1. (The issue first appeared on 13.4 and 6.2)

I've been pretty sharp in the past at finding some workaround or solution to pesky problems like this, but this one has me stumped. The key difficulty is that it is intermittent, and will temporarily resolve on its own or with a watch / phone restart. I haven't contacted support yet, as I was hoping a sharp user may have run across this and has a solution I'm overlooking.

Thanks for any help!

Apple Watch Sport

Posted on Apr 17, 2020 5:18 PM

Top-ranking reply

davios22

Level 1

14 points

Posted on Apr 30, 2020 5:29 PM

Hello,

I have the Apple watch series 5 (watch os 6.2.1) and iphone 11 pro max (ios 13.4.1) and I have a quite similar problem as you have described. I get notified by my apple watch with a vibration for a incoming message, just the red notification dot in the always on display mode does not appear or appears very delayed. :-) Apple support told me to wait for the next watchos or ios update (next release date is uknown). I need to admit, for such a expansive equipment near 2000 Dollars, the quality and the support is very poor. I'm very disappointed. Or with other words, you are not alone. :-(

At the moment I do not wear my Apple watch, because in this state I'm better without the fully misleading notification Apple watch.

Best regards

David

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Messages Notifications Not Working Intermittently on Apple Watch

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