Missing all sub mailboxes from a Gmail account on Mac.

We have 4 Gmail accounts on our Mac, of which 3 have no problems.  


Today, the problem Gmail account displays the standard Inbox mailbox as normal, however all 6 of its sub mailboxes, plus all their sub-mailboxes have disappeared.


All 4 Gmail accounts display as normal on my iPhone as well as when I log into my Gmail account.


How do I get these other 6 sub mailboxes to display on mu iMac?

iMac with Retina 5K display, macOS 10.15

Posted on Apr 18, 2020 6:54 PM

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Apr 19, 2020 7:08 AM in response to Larry-Beth

Larry-Beth wrote:

We have 4 Gmail accounts on our Mac, of which 3 have no problems.  

Today, the problem Gmail account displays the standard Inbox mailbox as normal, however all 6 of its sub mailboxes, plus all their sub-mailboxes have disappeared.

All 4 Gmail accounts display as normal on my iPhone as well as when I log into my Gmail account.

How do I get these other 6 sub mailboxes to display on mu iMac?



Verify by flipping the triangle that they are not hidden:





Use Mail on your Mac  https://support.apple.com/en-us/HT204093

Apr 19, 2020 3:29 PM in response to leroydouglas

Thanks for responding Leroy.


The triangle is flipped down next to Inbox and all my Inbox email is displayed and all normal.

However, in reference to your graphic example, neither the Dominant nor iCloud mailboxes appear.


The name of my problematic Gmail account is displayed below, just like 'On My Mac' is displayed. However it is all blank beneath with none of that account's mailboxes showing.


Yet, all my Gmail accounts display as normal on my iPhone as well as when I log into my Gmail account.

Larry...

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Missing all sub mailboxes from a Gmail account on Mac.

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