Apple Music draining battery

Hi,


I have an iPhone 8 running IOS 13.4.1 everything is up to date and was performing well until this weekend. All of a sudden my battery started draining much quicker than previously. Looking at the battery usage it seems that Apple Music is causing it. I have attached two screenshots below; one for the last 24hrs and one for the last 10 days. You can see that up until Friday there was little or no background activity however this jumps massively over the weekend. I have turned background app refresh off for all app and yet Apple Music is still draining the battery when not in use; 53% of battery use in the last 24hrs without using the app.


What has changed and what can I do about it? I even tried uninstalling Apple Music and yet it continued to drain the battery!!


iPhone 8

Posted on Apr 21, 2020 5:59 AM

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Posted on May 26, 2020 9:38 AM

On the advice of Apple Support I restored my phone using iTunes as this reinstalls a clean version of the IOS software. Apparently if you factory reset from your phone it wipes the data but doesn't reinstall the software. It worked perfectly and I haven't had any issues since.

182 replies

Jul 7, 2020 11:28 AM in response to mr_woodpecker

Having exactly same issues for the last 2 days on iPhone 8. Software is up to date. I do use Apple Music so not an option to delete but evident that the battery is being drained incredibly fast for the last 2 days by the music app which I have not used for 2 days. Tried all the suggestions so now wait and see. This is clearly an issue which Apple need to deal with ASAP. Only been a problem for last 2 days

Jul 7, 2020 1:34 PM in response to mr_woodpecker

Running iOS 13.5.1 on iPhone XR and have used Apple Music and the Music app religiously for about 3 years now never with an issue. Now this battery draining issue started about a week ago out of the blue where the Music app background activity is the main culprit of battery utilization. Even when i have the music app closed and revisit battery usage in the morning its still the main culprit of utilization. Hope Apple can fix this because i'm not about to lose 3 years worth of playlists swapping and deleting apps from here and there; ridiculous!

Jul 7, 2020 3:13 PM in response to mr_woodpecker

I've read everyone's replies to try and fix this problem on my super old iPhone (4s maybe?) ... I haven't used Music in ages and I have the Background App Refresh options as Off, yet I was down 50% of my battery in 3 hours and I wasn't even using it!

I deleted the Music app, and now the battery usage activity shows 'Recently Deleted Apps' taking 25% of my battery!


This is ridiculous - I've gone from 99% battery to 49% in one hour, just to read an eBook over lunch.


My previous iPhone crashed because I didn't do the system updates, so now I do each one - but my next phone won't be an Apple if they're trying to force an upgrade with a battery leak.


Jul 7, 2020 9:25 PM in response to mr_woodpecker

Having this same issue. It just started yesterday. I have no idea what I did but my iPhone 8+ started getting really hot and my battery was gone in a few hours. I wasn’t even listening to music and even force closed the app. I’ve shut my phone down for 30 minutes, force restarted it and logged out of iCloud and logged back in, but Music still keeps hogging the battery. It’s using more power than the charger can give it.


when I logged out of Apple Music, I noticed that my down loaded songs weren’t downloading and had hung up. I canceled them, then it tried to sync my library and that hung as well. I canceled those processes and cleaned up my library, but the battery drain still persists

Jul 7, 2020 10:02 PM in response to mr_woodpecker

I just purchased a new iPhone 11 a few days ago, and my battery is crashing so fast. I haven't even used the Apple Music App yet and it says that it has been running in the background for over 18 hours and has used 95% of my battery. My phone is also getting very hot from this. I am concerned this will kill my battery on my new phone. I have turned off automatic downloads, I have deleted the app and reinstalled it, and I have done a hard reset on my phone. I would love to see a solution on this asap!!

Jul 8, 2020 5:32 AM in response to salad33

Day later update: I disabled everything still no change and still shows apple music background activity is draining the battery. Disabled cellular data and music; disabled background app refresh; i then blew out all my downloaded music on my phone. No ah ah!! Need my phone for work and this music app battery drain is killing me!

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Apple Music draining battery

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