You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Music draining battery

Hi,


I have an iPhone 8 running IOS 13.4.1 everything is up to date and was performing well until this weekend. All of a sudden my battery started draining much quicker than previously. Looking at the battery usage it seems that Apple Music is causing it. I have attached two screenshots below; one for the last 24hrs and one for the last 10 days. You can see that up until Friday there was little or no background activity however this jumps massively over the weekend. I have turned background app refresh off for all app and yet Apple Music is still draining the battery when not in use; 53% of battery use in the last 24hrs without using the app.


What has changed and what can I do about it? I even tried uninstalling Apple Music and yet it continued to drain the battery!!


iPhone 8

Posted on Apr 21, 2020 5:59 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 23, 2020 10:03 AM

Hi Becky,


On further testing the problem appears to be being caused by Apple Music trying to sync with my Apple Watch even though I have cleared both the phone and watch of any music files.


If I disconnect my watch from my phone by switching off wifi and bluetooth on the watch, the phone then starts to behave like it used to last week with no abnormal drain on the battery. When I reconnect the watch the batteries on both the phone and watch drain much quicker than they used to. Note that this isn't just because they'll use battery syncing with each other normally as prior to last weekend they were both fine; they'd use battery life obviously but not an abnormal amount.


For example when I went bed last night both were fully charged on 100% and overnight, with no use on either device, the phone drained to 25% and the watch to 30%. All throughout the night the battery monitor shows the cause to be Apple Music and lists it as background activity. Bear in mind that only one week before I was using the watch for sleep tracking overnight which worked perfectly with no battery drain on either device.


I have tried re-pairing the watch and even resetting the watch completely but the problem remains and generic battery saving tips are not going to cure this.


Any ideas?

182 replies

Jul 11, 2020 12:23 PM in response to cyborcom

I think most of us have had the issue resolved. Can’t say if it was steps we did (there were multiple things folks tried. I did some, not others) or something on the Apple servers. It’s been crickets from Apple.


So far my 11 Pro Max has been fine. The problem never developed on my 2018 iPad Pro or 2020 SE business phone. All running latest iOS.

Jul 13, 2020 10:23 PM in response to mr_woodpecker

This is also happening with the Washington Post app. When I first noticed it, there was 45 hours of background activity despite the app not being permitted to run in the background by my Settings choices.


I have uninstalled Washington Post and now cannot see any identifiable culprit, but my battery rapidly drains from only half an hour of on-screen activity.

Jul 26, 2020 1:35 PM in response to DeeKay13

I updated to iOS 13.6 on my iPhone X over a week ago and it did not fix the problem. The battery still drains quickly, although now the culprits seem to be "Home & Lock Screen" and "Siri" in addition the "Music" app running in the background. The crazy thing is that I haven't used the Music app in years so there is no reason why it should be doing anything in the background.

Apple Music draining battery

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.