Apple Music draining battery

Hi,


I have an iPhone 8 running IOS 13.4.1 everything is up to date and was performing well until this weekend. All of a sudden my battery started draining much quicker than previously. Looking at the battery usage it seems that Apple Music is causing it. I have attached two screenshots below; one for the last 24hrs and one for the last 10 days. You can see that up until Friday there was little or no background activity however this jumps massively over the weekend. I have turned background app refresh off for all app and yet Apple Music is still draining the battery when not in use; 53% of battery use in the last 24hrs without using the app.


What has changed and what can I do about it? I even tried uninstalling Apple Music and yet it continued to drain the battery!!


iPhone 8

Posted on Apr 21, 2020 5:59 AM

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Posted on May 26, 2020 9:38 AM

On the advice of Apple Support I restored my phone using iTunes as this reinstalls a clean version of the IOS software. Apparently if you factory reset from your phone it wipes the data but doesn't reinstall the software. It worked perfectly and I haven't had any issues since.

182 replies

Jul 8, 2020 10:19 AM in response to mr_woodpecker

My phone is doing the same. I have hard reset my phone. shut everything down regarding the music app and have my phone charging and the battery drain is still happening while charging. The charger cannot keep up with the drain! This started when I did the IOS 13.5.1 update. This needs to get taken care of ASAP! Was on hold with Apple support for an hour today to get a guy to tell me to do all of the things I've already done. He told me sorry nothing he can do, this is not a current problem they know about.

Jul 9, 2020 9:18 AM in response to roody102

Of course immediately after posting, but I agree, my phone seems to have reverted and no longer draining and all downloads are working as before. Hopefully remains that way. Wonder if we will ever find out/or Apple tell us what it was. I have to say finding these posts at least me feel like it wasn’t just me and made it easier to wait for a fix.

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Apple Music draining battery

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