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Level 1

13 points

HomePod won't play iTunes Match songs by name

I have a HomePod, and an iTunes Match subscription. When I try to have the HomePod play a particular song:

"Hey, Siri, play All These Things That I've Done by The Killers"

Siri says that it can't find that song in my library, even though it's there (confirmed on iPhone, iPad, Mac).

I can then say, "Hey, Siri, play some Killers", and the HomePod will start playing songs by The Killers.

When the song that I requested by name comes on, I can say, "Hey, Siri, what song is this?" and the HomePod says, "This is All These Things That I've Done by The Killers".

So why can't HomePod find these songs by name?

(I've tried this with multiple songs and artists. Results are the same as described above.)

Posted on Apr 22, 2020 9:12 AM

Best reply

Old Chap

Level 2

329 points

Posted on Jul 17, 2020 12:34 AM

All I can do is reiterate that iTunes Match works fine for me.

There are two key settings in the Home app.

Tap on the House icon in the top left hand corner (not on the HomePod control button itself), then tap on your name in the following screen. Turn off Recognize my Voice. If there is more than one name on that page then turn off Recognize my Voice in all of them.
Return to the Home screen where you can long press on the HomePod control button. This will produce another screen with a gear wheel in the bottom right corner. Tap on the gear. Another screen opens and in that one you will find the email address relating to your iTunes Match account. MAKE SURE THIS IS CORRECT. In the past this has been incorrect for me. My iTunes Match account is different to my iCloud account and I have found my iCloud account used in there, especially after resetting the HomePod.

Once you have finished then GIVE THE HOMEPOD TIME to propagate with your iTunes Match account. It doesn’t happen immediately.

Also, when using SIRI, how you phrase the command helps. For example, “Hey Siri, play Relax playlist” may not work sometimes but “Hey Siri, play a playlist” “Which playlist would you like?” “Relax”, seems to work.

I’m sorry if this doesn’t help but, like you, I’ve tried many different ways to overcome this in the past. This post is based on my own tribulations with the device. I’m not interested in using it as a personal assistant, I just want to play my music. My HomePod is a brilliantly sounding speaker which Is let down by an unintuitive interface through the Home app. If it had its own app, I’m sure it would be easier to manage.

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HomePod won't play iTunes Match songs by name

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