How long does preparing to ship take?

I ordered the 2020 MacBook Air with a custom configuration of 16 GB ram and i7 processor. My order just moved from processing to preparing to ship on Monday. How long does it usually take for it be shipped after this stage, if anyone has experience with this sort of order?

Posted on Apr 29, 2020 3:22 AM

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Posted on Aug 6, 2020 10:48 AM

Here's how it went for me. I know when trying to research the same topic as you this is the sort of answer I was looking for.

I ordered a 27-inch iMac with a memory upgrade. The whole process took 13 days for me. I'm sure there are lots of things that can make an order take longer, but this is how it went for me.


Order Placed: July 22nd

Processing: July 23rd

Card Charged: July 25th

Preparing to Ship: July 28th

Shipped: July 29th

Delivered: August 4th

298 replies

Aug 15, 2020 10:31 AM in response to ftmbrz12

I’m also posting just I case anyone else was looking for answers!


I ordered the 13 inch MacBook Air with 8GB memory + 512GB storage and two engraved AirPod pros on Sunday, August 9.

The AirPods shipped out Tuesday, August 11. Estimated shipping according to FedEx is Monday, August 17. So I should be receiving them in a few days & it is a little earlier than what Apple estimated in their email (August 20-24).

My MacBook didn’t ship out until Thursday, August 13, but it arrived the following day due to next day shipping. It shipped from somewhere in Southern California, about an hour and a half away from me.

My AirPods did go through customs and luckily for me, they didn’t get stuck for too long. I’d say about two days!

Sep 9, 2020 7:04 AM in response to arman1401

arman1401 wrote:

Woop! Looks like Apple are reading this. As soon as I posted, my macbook was preparing to ship. Apple said it will deliver between 17-24 September. FYI, I live in London

Correlation does not prove causality. The only Apple employees who are reading these posts are the Hosts. All they have time to do is make sure that the posts conform to the Terms of Use.

Sep 17, 2020 1:49 PM in response to applepro2020

I ordered my 13-inch MacBook Pro on August 24th it’s almost been a month and still no update on my order it is still “processing” and it is meant to be arriving from September 16th - 23th and today is August 17th and it’s still not even budged. I’m quite annoyed by it all that it has taken this long to get any update whatsoever. I contacted apple by chat and they didn't give me any answer about my order.

Sep 17, 2020 3:18 PM in response to JeffersonSan

Me too, I ordered the same (base) model on the 25th of August and my estimated date of delivery was 16-23. It was stuck on processing until this morning. It moved to preparing to ship and only a few hours later I was notified that it’s now being shipped. Mine is arriving tomorrow. (I live in the Netherlands) but I’m sure yours will come soon too? Btw did you guys get free express delivery too?

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How long does preparing to ship take?

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