How long does preparing to ship take?

I ordered the 2020 MacBook Air with a custom configuration of 16 GB ram and i7 processor. My order just moved from processing to preparing to ship on Monday. How long does it usually take for it be shipped after this stage, if anyone has experience with this sort of order?

Posted on Apr 29, 2020 3:22 AM

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Posted on Aug 6, 2020 10:48 AM

Here's how it went for me. I know when trying to research the same topic as you this is the sort of answer I was looking for.

I ordered a 27-inch iMac with a memory upgrade. The whole process took 13 days for me. I'm sure there are lots of things that can make an order take longer, but this is how it went for me.


Order Placed: July 22nd

Processing: July 23rd

Card Charged: July 25th

Preparing to Ship: July 28th

Shipped: July 29th

Delivered: August 4th

298 replies

Sep 26, 2020 7:34 PM in response to applepro2020

I’ve never been more annoyed with a company, and honestly never expected this. This is my first online order with Apple (due to pandemic, of course). I ordered a standard MBP on Sept 2 and it is still “Processing” as of today.


Expected delivery is Sept 25 - Oct 2.


It would really be nice just to get any type of update of any kind at this point. The silence just makes it worse.

Oct 20, 2020 5:18 PM in response to anjuna909

I ordered a 16 MacBook Pro /13 days in processing then after 13 days preparing to ship then same day shipped then next day (not rlly useful just sharing my story) It was supposed to come next day my doorbell was broken they said signature not required so I expected they leave it at the door they did not it said Delivery Exception Customer Not Available Or Buissness closed I called customer support they said there system was broken and they would deliver it Monday (next day they attempted then the next day attempted then on Monday they delivered it without signature yeah

Nov 19, 2020 6:04 PM in response to applepro2020

I ordered 16-inch MacBook Pro, the higher end model. All I upgraded was the graphics card to the 8GB VRAM one.


Ordered on November 14th. It's only been 5 days, but I'm seriously dying if impatience. Pretty much always happens to me. Ive taken note on the general time it takes to move to preparing to ship for customized orders and it's all over the place. I averaged it out though, and on average it takes about 13.5 days to move to preparing to ship. Though it could take as long as 24 days. I'm hoping the numbers are a little better since this is a good bit later than all the other posts. My estimated delivery is Dec 9 - 16.

Dec 14, 2020 5:33 PM in response to applepro2020

Ordered an M1 Macbook Air base specs on Nov. 28th with estimated arrival Dec. 8th - Dec. 15th. The status of the order has been processing and just changed to preparing to ship today.


I sent an inquiry their way late last week and the specialist on the other end said the order would definitely come in by the 15th. Will most likely come in on the 16th or 17th for me depending on how fast it goes from “preparing to ship” to “shipped”, but if the amount of processing time is anything to go by, I’m thinking it’s going to take a while longer.

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How long does preparing to ship take?

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