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How long does preparing to ship take?

I ordered the 2020 MacBook Air with a custom configuration of 16 GB ram and i7 processor. My order just moved from processing to preparing to ship on Monday. How long does it usually take for it be shipped after this stage, if anyone has experience with this sort of order?

Posted on Apr 29, 2020 3:22 AM

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Posted on Aug 6, 2020 10:48 AM

Here's how it went for me. I know when trying to research the same topic as you this is the sort of answer I was looking for.

I ordered a 27-inch iMac with a memory upgrade. The whole process took 13 days for me. I'm sure there are lots of things that can make an order take longer, but this is how it went for me.


Order Placed: July 22nd

Processing: July 23rd

Card Charged: July 25th

Preparing to Ship: July 28th

Shipped: July 29th

Delivered: August 4th

298 replies

Aug 24, 2020 4:22 PM in response to chorbles

my macbook arrived earlier than expected! here's my full thread in case it's helpful. i'm in the UK by the way. i ordered a 2020 macbook air with 16gb ram being the only upgrade.


— ordered 7th august, expected delivery 26th aug to 3rd sept

— processing until aug 15th, when it was then being prepared to ship

— shipped 17th august from china to the netherlands. i then got an email around this time saying it would be delivered on the 27th.

(this date is what it said on the apple store app and website, however checking the DHL tracking info it says that it arrived in the netherlands on the 15th)

—  arrived in the netherlands 21st, then was shipped to germany and in the UK in my city by 22nd.

— i was then sent an email on 23rd by hermes with more tracking info, this time saying they had the package with them and was going to be delivered the next day.

— i recieved my MBA around 10-11am on the 24th, earlier than they had estimated. a week before school starts!


if anyone is worried about the tracking, the whole netherlands to germany saga didn't appear for a few days even after it had happened. i just refreshed one day and a stack of updates had appeared. 

during quarantine the days seem to have flown by even in anticipation for my new machine, so i hope everyone in this thread receives theirs soon too.


Aug 25, 2020 1:08 PM in response to applepro2020

starting school & trying to get back to work waiting on my iMac, most of these post are referring to MacBooks, does anyone have experience ordering an iMac? I am unable to render scenes accordingly on my current computer, it’s taking FOREVER. Any help would be great! I went from processing to preparing to ship today, but I’m curious how long it will take for the computer to get to me from where ever it is currently located! TIA

Aug 27, 2020 7:21 AM in response to Edwardulopez

This is my first time ordering a MBA and I needed it for school for my Masters program. I placed my order on Aug. 18, didn't do any custom things to it and also got AirPods as well. The AirPods were delivered the next day. My card was charged for them at the time of me placing the order. But now its been almost 10 days and my MacBook is still sitting in Processing with no movement. It says that my window for arrival is Aug 26 to Sept 2. My classes started 2 days ago and I'm frustrated. Not what I was expecting from Apple. After reading other comments I'm worried I might now get my MacBook for a few weeks now. Very disappointed. Also, I couldn't pick up this from the Apple Store because they didn't have any in stock or so the website said.

Aug 27, 2020 9:22 AM in response to applepro2020

same.

i ordered my mba on 8/22 and it’s been processing since the 23rd. it said everything was good to go and it was going to ship soon until today, this morning they took that back so it’s still in processing. it’s supposed to get here sept 1st-3rd and i start school on aug 31st. this whole shipping thing is driving me crazy (my airpods got delivered about 3 days after i placed my order btw)

Aug 28, 2020 9:58 PM in response to ry_g03

Same...I ordered a mba (i5) on 8/21 along with a pair of AirPods. I wasn’t able to do pickup because all the Apple Stores nearby are closed due to COVID. The AirPods arrived on 8/25, and I was given an arrival dates of 8/31-9/8 for my mba. Unfortunately, it has still not moved out the processing phase. I’m beginning to feel that it’s unlikely to arrive in the original window. Very disappointing, not what I expected when purchasing from Apple...

Sep 2, 2020 10:15 PM in response to applepro2020

Placed my order on 8/27 for my MacBook Air and free AirPods (I’m a nursing student). I received my AirPods on 8/31 and my Macbook is still processing. Hopefully I receive it between the dates of 9/4-9/9 like it says on my order. My card hasn’t been charged yet (no big deal) for the Macbook but I was charged for the AirPods (maybe they’ll dock the cost of the AirPods off of the Macbook when I receive it, since the pods are supposed to be free? Not sure.)

Sep 6, 2020 5:51 AM in response to applepro2020

Hi,


I also ordered the Macbook Air (upgraded to i5 with 256gb and 8gb) and had an offer where i was getting free Airpods (With engraving). I ordered on the 31st of August, and the engraved Airpods were delivered on the 3rd of September. As of now, Apple have only taken out the money of the Airpods, and the Macbook is still processing! University is starting soon, and this has to arrive. Shocking that a £1000 item takes that long too ship!

Sep 9, 2020 7:04 AM in response to arman1401

arman1401 wrote:

Woop! Looks like Apple are reading this. As soon as I posted, my macbook was preparing to ship. Apple said it will deliver between 17-24 September. FYI, I live in London

Correlation does not prove causality. The only Apple employees who are reading these posts are the Hosts. All they have time to do is make sure that the posts conform to the Terms of Use.

How long does preparing to ship take?

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