How long does preparing to ship take?

I ordered my MacBook on August 14th it’s almost been a month and still no update on my order it is still “processing” and it is meant to be arriving from September 10th (which by the way is tomorrow) to the 17th and it’s still not even budged. I’m quite annoyed by it all that it has taken this long to get any update whatsoever. Not impressed for sure

Wasn't custom but says September 11-18.

I'm not in a rush for it but already got all the accessories for it XD

Already got a high end windows laptop but wanted to get a Macbook for work and school for portability and my 2010 Macbook Pro has seen better days

I placed my order for a MacBook Air and free AirPods on September 2nd and my AirPods shipped the same day, and I received them the next. My MacBook Air remained at Processing until September 10, where it then moved from preparing to ship to shipped within a few hours. Should be arriving tomorrow!

Reading everyone’s comments is truly scaring me cause I recently put mine in on the 5th I know it’s only the 10th I’m very impatient and I need it for school Monday. I was hoping it will charge my card already but it hasn’t and hearing that people didn’t get there’s for almost 3 weeks is not good

So I am literally having the same problem as everybody else, I ordered my MBP on AUGUST 18th, and I am still in processing with a delivery window of 9/14-9/17. Which they have not even charged my card, and I NEED my laptop by Monday. Disappointed, this wasn’t even a customized laptop. It was standard smh :(

just got an update this morning that my laptop has prepared to ship. crossing my fingers that this means i'll get it tomorrow or within the next few days.

here's a timeline of my order

8/17 orders mbp

8/18 received the airpods

expected delivery for mbp was 9/6-9/16

from 8/18 to 9/10 it was processing

9/11 in the morning i got a notification that my card was charged and they are preparing to ship my mbp.

I ordered a MacBook too on Wednesday 26th September. I got the student offer which meant I would get AirPods with it too. My Personalised AirPods were sent on the same weekends despite me choosing for the shipment to be a week later. However, my MacBook Pro is still not moving from processing to preparing to ship despite it being 17 days. Uni starts in a 2 weeks but I needed my laptop for all the induction activities which start next week.

I hope it comes ASAP.

P.S I ordered a MacBook Pro 13 inch with i5 processor and 512Gb storage.

I didn’t realise I wrote September,

I meant August.

OMG NO WAYYYY! That means I don’t have a chance that it will arrive any time soon. What does your delivery window say, Mines 21st to 28th September.

Mine is estimated 21st-28th. I ordered Aug 27th, and not even processed in my credit yet. And on the same day I cancelled one of my orders and cancellation is still pending. It is not even pandemic result but poor financial service. Charging at the ‘shipping’ day is also ridiculous. I’ve never seen this system.

Anyway, for the test of my items,

I want to see any change in my delivery window...I can’t wait any longer..!

Highly doubt they would do something as the Airpods already came on August 20th, it's September 12th already. If I were to cancel, they probably woulnd't honor the $159 off to change the model and not ship another pair of airpods as they take it off the Macbook.

Hi! I just found out that if your order hasn’t been sent or charged yet you can cancel it and reorder it for pick up in store! They’ll even give you a refund if they charged you a little bit at first! You will have to return they AirPods in order to get the refund but you can reorder it!

I feel you! Honestly I can’t wait anymore either. It’s really annoying.

If I knew the anticipation would hit this bad, I would have just collected it from the store but even then it’s like an hour drive away from me. And I wouldn’t have been able to get personalised AirPods 😭

Yes and it must be especially high in demand due to universities opening up and student needing MacBooks.

Originally I was set on getting the air which I would have received the same week but I was put off by the review. My only fear is what if something is wrong and I don’t have a device for when uni starts.

I ordered a standard 13 inch mbp with custom airpods on August 17th!! Yesterday, Sep. 11th, my order changed from processing to preparing to ship. Within the next hour it said shipped. My window was Sep. 9-16 and it will arrive here on Monday. The order took a long time but i’m excited for it to finally come. good luck to you all!

I got my configured MBA 2020 and other devices I ordered a month after placing my order, which is 2 weeks earlier than the ETA. I got it form Apple PH, and I hope to have y'all receive your orders soon 💜