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How long does preparing to ship take?

I ordered the 2020 MacBook Air with a custom configuration of 16 GB ram and i7 processor. My order just moved from processing to preparing to ship on Monday. How long does it usually take for it be shipped after this stage, if anyone has experience with this sort of order?

Posted on Apr 29, 2020 3:22 AM

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Posted on Aug 6, 2020 10:48 AM

Here's how it went for me. I know when trying to research the same topic as you this is the sort of answer I was looking for.

I ordered a 27-inch iMac with a memory upgrade. The whole process took 13 days for me. I'm sure there are lots of things that can make an order take longer, but this is how it went for me.


Order Placed: July 22nd

Processing: July 23rd

Card Charged: July 25th

Preparing to Ship: July 28th

Shipped: July 29th

Delivered: August 4th

298 replies

Sep 17, 2020 1:49 PM in response to applepro2020

I ordered my 13-inch MacBook Pro on August 24th it’s almost been a month and still no update on my order it is still “processing” and it is meant to be arriving from September 16th - 23th and today is August 17th and it’s still not even budged. I’m quite annoyed by it all that it has taken this long to get any update whatsoever. I contacted apple by chat and they didn't give me any answer about my order.

Sep 17, 2020 3:16 PM in response to JeffersonSan

I ordered the exact same model, on the exact same date as you, with the exact same delivery window. Are you in the UK also? Because mine moved from processing to shipping today after 24 days and it seems to be the same with most others, that the status tends to move to shipping a day or two after the earliest arrival date. Also if you made any customisations, that could be more reason for delay as well. Hope this helps.

Sep 17, 2020 3:18 PM in response to JeffersonSan

Me too, I ordered the same (base) model on the 25th of August and my estimated date of delivery was 16-23. It was stuck on processing until this morning. It moved to preparing to ship and only a few hours later I was notified that it’s now being shipped. Mine is arriving tomorrow. (I live in the Netherlands) but I’m sure yours will come soon too? Btw did you guys get free express delivery too?

Sep 17, 2020 5:13 PM in response to applepro2020

My MBA 2020 journey so far:


Ordered my 13in MBA with upgraded 16gb of RAM at around 7pm on Sept 7th.


Stayed in processing until today, Sept 17th. I was never notified but I’ve been obsessing over this order so I just checked the page and saw that it is now “preparing to ship”.


It’s been hours and I still hasn’t been shipped, so I’m not exactly sure what that means but 🤷🏻


The ETA is Sept 24-30, but I really hope it comes sooner!!

Sep 26, 2020 7:34 PM in response to applepro2020

I’ve never been more annoyed with a company, and honestly never expected this. This is my first online order with Apple (due to pandemic, of course). I ordered a standard MBP on Sept 2 and it is still “Processing” as of today.


Expected delivery is Sept 25 - Oct 2.


It would really be nice just to get any type of update of any kind at this point. The silence just makes it worse.

Sep 28, 2020 3:43 PM in response to B0b2004

So I placed my 2020 iMac 27" (customized) order on Sept 23 and it went to "preparing to ship" on Sept 28 and then to "shipped" less than 12 hours after that. The original delivery estimate was Oct 8-15. It looks like it's shipping UPS, probably from China although it lists Ireland as the location (probably since that's where the company is officially based for all the tax avoiding schemes they use).


UPS tracking doesn't show the package accepted yet but with a delivery date of Oct 2, but now the delivery date on Apple's site shows Oct 6. I don't know when it's actually coming but I'm thrilled I'll be getting it ahead of schedule!

How long does preparing to ship take?

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