How long does preparing to ship take?

I ordered the 2020 MacBook Air with a custom configuration of 16 GB ram and i7 processor. My order just moved from processing to preparing to ship on Monday. How long does it usually take for it be shipped after this stage, if anyone has experience with this sort of order?

Posted on Apr 29, 2020 3:22 AM

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Posted on Aug 6, 2020 10:48 AM

Here's how it went for me. I know when trying to research the same topic as you this is the sort of answer I was looking for.

I ordered a 27-inch iMac with a memory upgrade. The whole process took 13 days for me. I'm sure there are lots of things that can make an order take longer, but this is how it went for me.


Order Placed: July 22nd

Processing: July 23rd

Card Charged: July 25th

Preparing to Ship: July 28th

Shipped: July 29th

Delivered: August 4th

298 replies

Aug 11, 2020 11:52 AM in response to applepro2020

I am having the same problem a placen an order for a macbook pro on the 27 of july and today i got an email telling me that the delivery date has change at it will be arriving from september 2 to 11. I called customer service and they cant tell me why. Worst customer service ever. If i knew that the mac will take almost two months to arrive i wouldnt even place the order. I start classes next monday and i am not getting my mac.

if you guys have the option to pick it up at the store do it.

Aug 19, 2020 6:01 AM in response to applepro2020

This is ridiculous! I ordered my standard base model MBA with free engraved AirPods on Sunday August 16. AirPods show shipping as of yesterday on the 18th. The MBA however is STILL PROCESSING???!!!?! For a basic model? I’m a teacher and start work Monday. I need this to complete my duties. I don’t even have the funds to really afford it but made this sacrifice as an investment in my students. Where is the Apple standard that we all have grown to love and respect?

Aug 19, 2020 7:47 AM in response to applepro2020

So I ordered my MacBook Pro on August 5th and I knew once I ordered it that I wouldn’t receive it until September 3-11th. It is very frustrating considering I have classes that began this week all online and I will be going out of town around the 11th so I hope it is delivered on time. Also considering I spent $2k on a laptop. It has now been 2 weeks and is still stuck in processing! I did receive the AirPods within 2 days but I hope the MacBook does not come in late.

Aug 19, 2020 8:28 AM in response to applepro2020

I ordered mine August 12th got a date to receive of August 20-27. Still ‘processing’ as of August 19th. I’m guessing I won’t be receiving it on the 20th. I’m doubting it will be here by the 27th either. Awfully hard to do all my work on a phone since I’m old laptop died. I’m pretty disappointed since I thought Apple would be better at this than Dell.

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How long does preparing to ship take?

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