Using Display via HP USB-C Universe Dock (HSA-B005DS) with MacBook Air 2020

Is it possible to connect MacBook Air to display/s via HP USB-C Universe Dock (HSA-B005DS)?

MacBook is not recognising connected display (HDMI - ASUS VE247) the is connected hub.

I noted post from last year:

https://discussions.apple.com/thread/250661779

I downloaded/installed DisplayLink software/drivers (both 5.2.1 then 0.5 beta) - no joy.


Thanks in advance.


Rob


Thunderbolt Bus:

  Vendor Name: Apple Inc.

  Device Name: MacBook Air

...

  Status: No device connected

...

  Receptacle: 2

  Link Controller Firmware Version: 1.38.0

  Port:

  Status: No device connected

...

  Link Controller Firmware Version: 1.38.0

USB 3.1 Bus:

Host Controller Driver: AppleIntelICLUSBXHCI

  PCI Device ID: 0x8a13 

  PCI Revision ID: 0x0003 

  PCI Vendor ID: 0x8086 

Hub:

  Product ID: 0x6504

  Vendor ID: 0x04b4  (Cypress Semiconductor)

  Version: 50.00

  Speed: Up to 5 Gb/s

  Location ID: 0x0d100000 / 5

  Current Available (mA): 900

  Current Required (mA): 0

  Extra Operating Current (mA): 0

HP USB-C Universal Dock:

Product ID: 0x600a

Vendor ID: 0x17e9  (DisplayLink (UK) Ltd.)

Version: 31.04

Serial Number: 1801042245

Speed: Up to 5 Gb/s

Manufacturer: DisplayLink

Location ID: 0x0d130000 / 8

Current Available (mA): 900

Current Required (mA): 8

Extra Operating Current (mA): 0

USB 10/100/1000 LAN:

Product ID: 0x8153

  Vendor ID: 0x0bda  (Realtek Semiconductor Corp.)

  Version: 30.01

  Serial Number: 000001000000

  Speed: Up to 5 Gb/s

  Manufacturer: Realtek

  Location ID: 0x0d120000 / 7

  Current Available (mA): 900

  Current Required (mA): 256

  Extra Operating Current (mA): 0

Hub:

  Product ID: 0x6504

  Vendor ID: 0x04b4  (Cypress Semiconductor)

  Version: 50.00

  Speed: Up to 5 Gb/s

  Location ID: 0x0d110000 / 6

  Current Available (mA): 900

  Current Required (mA): 0

  Extra Operating Current (mA): 0

MacBook Air 13", macOS 10.13

Posted on Apr 30, 2020 4:36 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 30, 2020 4:49 PM

I have got it working now!


I installed DisplayLink macOS App PREVIEW - Beta - Catalina 10.15 - Release: 0.5 16 Mar 2020.

https://www.displaylink.com/downloads/macos


DisplayLink USB Graphics Software for macOS version 5.2.1 did not work for me.

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Using Display via HP USB-C Universe Dock (HSA-B005DS) with MacBook Air 2020

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.