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Directv single sign on not working, 205.4 error

Hey Apple users,

if you have been getting error 205.4 “that user ID doesn’t seem to work here”


I have a workaround, Directv was no help when asking them. They will just blame Apple or the app your using, but it’s an issue.


  1. go to Apple TV settings.
  2. go to users and accounts
  3. go to TV provider
  4. sign out of the TV provider account
  5. go to each individual TV channel app, look for the settings within each app, there should be a provider login
  6. if you get a pop up saying do you want to use single sign on, make sure you say no.
  7. you want to get a pop up that shows a web address and a special code for each TV channel app where it takes you to login to directv for each app.
  8. its a pain but it’s a work around.


please message me

if you have any questions, more then happy to help.

Apple TV 4K, tvOS 13

Posted on May 2, 2020 9:12 PM

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Question marked as Best reply

Posted on May 6, 2020 11:46 AM

Ok so there’s 2 different ways to login. An App can use what is incorrectly referred to as single sign, or in most cases authenticate directly. If your getting the message 205.4 error code, then the app is trying to use the credentials found in

Settings > Users and Accounts > TV provider. If you log out from there and try to log back in you‘ll get the same 205.4 care code error message. Try this goo to Settings > Apps andselect the app you’re trying to login with.

If it says ALLOW <app name> TO ACCESS TV Provider always, change it to never, open the app again and try opening a show or login via settings if present.

You should now get and activation code with instructions to go to www.<name>.com/activate or whatever type url is.

You can then enter the activation code, and will be asked to authenticate via the web site. So far the only app this hasn’t worked for for me is ABC.

I talked with directv earlier and they weren’t blaming Apple but did say they’re working with Apple engineering to figure what’s busted.

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48 replies

May 27, 2020 1:51 PM in response to MissAnette123

That does not work for me (tried it before). All it says if I select AT&T U-Verse is,"We've set AT&T U-Verse as your TV provider. You can access all the apps included in your TV subscription, but you'll have to sign in to each one individually."


That is the pop-up when I select U-Verse. It does not ask for login ID/password. Basically, select AT&T U-Verse (my experience anyway) is worthless.

May 28, 2020 6:59 AM in response to MissAnette123

I was frustrated with both directtv and asurion help. I read your suggestion about picking att uverse and made the change. I brought up hbo max and the access worked. I Went into the paramount app. I asked for my att uverse auth info. Would not accept my att Id info. Just terrible. Now I am worried that I will incur hbo max charged.

them I went to the nbc sports app. It asked me for credentials and I picked direct tv. Worked perfectly. I’m getting mixed results for different use cases.

I removed Paramount from the ATT uverse.

I went back into Paramount Net and it asked me for my TV provider it did include DIRECTV so I used it successfully. I have come to the conclusion like many others have that we somehow need to circumvent the error in DIRECTVS TV provider and simply refocus and specify the TV provider in each app itself.

May 29, 2020 12:12 PM in response to JJT2122

As of May 29, 2020, I was also having the sign-on issue with my Apple TV 4. I was able to sign in through individual apps like HBO, TNT, etc. However, if I tried log-in to TV provider, I would get the error code 205.4. FIX - I just updated the Apple TV software to the latest version and now it seems to have worked. Although when I tried to login to Directv as the TV provider, it went through a loop, and then said it is temporarily available, but it had signed me in to Directv. Then I went to the FOX app and settings and TV Provider. This time it worked. Previously it would bring me back to the TV provider login and the credentials would not be accepted. Anyone having problems should first try to update their Apple TV software. Perhaps there was a glitch that is now fixed. Thank God!

May 29, 2020 7:37 PM in response to sean_g_CLT

I finally got mine working!! Almost one week later. Using the ATT login (not my email like I used with Direct TV before the merger) I logged on using my PC. Under user settings it asked me to merge accounts, then on the next screen for my ATT phone number or account number. I used the account number, it declined it.. I gave up and tried again on my cell phone to login to TLC and it magically worked! HBO go works now too...

Honestly no clue what exactly I did that made it work... but it works.. for now :)

Directv single sign on not working, 205.4 error

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