Directv single sign on not working, 205.4 error

Hey Apple users,

if you have been getting error 205.4 “that user ID doesn’t seem to work here”


I have a workaround, Directv was no help when asking them. They will just blame Apple or the app your using, but it’s an issue.


  1. go to Apple TV settings.
  2. go to users and accounts
  3. go to TV provider
  4. sign out of the TV provider account
  5. go to each individual TV channel app, look for the settings within each app, there should be a provider login
  6. if you get a pop up saying do you want to use single sign on, make sure you say no.
  7. you want to get a pop up that shows a web address and a special code for each TV channel app where it takes you to login to directv for each app.
  8. its a pain but it’s a work around.


please message me

if you have any questions, more then happy to help.

Apple TV 4K, tvOS 13

Posted on May 2, 2020 9:12 PM

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Question marked as Top-ranking reply

Posted on May 29, 2020 12:12 PM

As of May 29, 2020, I was also having the sign-on issue with my Apple TV 4. I was able to sign in through individual apps like HBO, TNT, etc. However, if I tried log-in to TV provider, I would get the error code 205.4. FIX - I just updated the Apple TV software to the latest version and now it seems to have worked. Although when I tried to login to Directv as the TV provider, it went through a loop, and then said it is temporarily available, but it had signed me in to Directv. Then I went to the FOX app and settings and TV Provider. This time it worked. Previously it would bring me back to the TV provider login and the credentials would not be accepted. Anyone having problems should first try to update their Apple TV software. Perhaps there was a glitch that is now fixed. Thank God!

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48 replies

May 22, 2020 7:12 AM in response to EricB5

I, too, think it’s an AT&T issue. But I’m not holding out much hope that they’re going to fix it. I discovered that many apps (at least the iPhone ones) use the same log-in protocol, so it was very easy to select the provider. No, we should NOT have to use a workaround. But since there’s no guarantee that the issue is ever going to be resolved, I’m not going to sacrifice functionality to stand on principle.

May 27, 2020 1:51 PM in response to MissAnette123

That does not work for me (tried it before). All it says if I select AT&T U-Verse is,"We've set AT&T U-Verse as your TV provider. You can access all the apps included in your TV subscription, but you'll have to sign in to each one individually."


That is the pop-up when I select U-Verse. It does not ask for login ID/password. Basically, select AT&T U-Verse (my experience anyway) is worthless.

May 10, 2020 2:58 PM in response to hnbrink

I’ve been on DTV/ATT tech support with 7 different people over two days now. They blame apple.

Now on with Apple and their advice is to sign out of every single app on every device and authenticate each one all over again???

are they nuts? What a pain!

ridiculous.

just fix the **** problem.

FYI I got ONE honest person at DTV last week who told me they were working on product “enhancements” and they’d be done in 4 hours and the problem would resolve. Well that was like four days ago and still not working. So I think it’s something they changed at DTV but it’s not fixed yet.

May 22, 2020 6:53 AM in response to Karen Ram

The workaround being what? Logging in with your DirecTV account on every application that needs your TV provider credentials individually on every iDevice you own? If that is it, it is not a good solution. lol.


I noticed that the iOS 13.5 update didn't make any difference. I really think this is an AT&T issue and not an Apple issue.

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Directv single sign on not working, 205.4 error

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