Directv single sign on not working, 205.4 error

Hey Apple users,

if you have been getting error 205.4 “that user ID doesn’t seem to work here”

I have a workaround, Directv was no help when asking them. They will just blame Apple or the app your using, but it’s an issue.

go to Apple TV settings.
go to users and accounts
go to TV provider
sign out of the TV provider account
go to each individual TV channel app, look for the settings within each app, there should be a provider login
if you get a pop up saying do you want to use single sign on, make sure you say no.
you want to get a pop up that shows a web address and a special code for each TV channel app where it takes you to login to directv for each app.
its a pain but it’s a work around.

please message me

if you have any questions, more then happy to help.

Apple TV 4K, tvOS 13

Posted on May 2, 2020 9:12 PM

Top-ranking reply

sean_g_CLT

Level 1

4 points

Posted on May 29, 2020 12:12 PM

As of May 29, 2020, I was also having the sign-on issue with my Apple TV 4. I was able to sign in through individual apps like HBO, TNT, etc. However, if I tried log-in to TV provider, I would get the error code 205.4. FIX - I just updated the Apple TV software to the latest version and now it seems to have worked. Although when I tried to login to Directv as the TV provider, it went through a loop, and then said it is temporarily available, but it had signed me in to Directv. Then I went to the FOX app and settings and TV Provider. This time it worked. Previously it would bring me back to the TV provider login and the credentials would not be accepted. Anyone having problems should first try to update their Apple TV software. Perhaps there was a glitch that is now fixed. Thank God!

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48 replies

hnbrink

Level 1

4 points

May 6, 2020 2:29 AM in response to JJT2122

Jumping in because I have this same issue. iPhone iOS13. Yesterday it was fine, today it wants me to login. So usually I have to sign out of the main TV provider and log back in. I tried that, got the care code 205.4 issue. Rebooted the device. Tried to login under TV provider. No dice. So went to Food Network App (I like mindless cooking shows) and tried to login that way. Same look as the TV provider one. Same issue. Rebooted again. No dice. I can login on a google webpage into the directv provider side of the website and watch through the site, but that's sort of ridiculous when there's a full screen much easier to handle app. That page still gives me the very old login with your email directv page, not the new AT&T page.

There's no way in the phone app to get the whole 'go to website/activate and type in this code' like I get on my Roku or consoles which it sounds is what you were able to manage with your Apple TV. The apps on the phones, at least in the newer OS all rely on the tv provider entry and not individual ones.

May 6, 2020 11:53 AM in response to marfaguy

Amazing information. Good to know someone may be working on it lol.

I have been doing Per Channel authentication for a week now. It works and I don't mind since I only have 5 Cable TV Network apps that I use.

EricB5

Level 1

8 points

May 7, 2020 8:47 PM in response to JJT2122

Yeah, I now have this problem too. I used to be able to use my DirecTV credentials in the TV provider field on iOS (iPhones/iPads) and on Apple TV, but it no longer works. I can go to the individual app and enter my DirecTV credentials for authentication and that works without an issue, but that is frustrating to do.

I am guessing this is not an Apple problem though. This is probably something with AT&T.

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Directv single sign on not working, 205.4 error