Level 1

23 points

Directv single sign on not working, 205.4 error

Hey Apple users,

if you have been getting error 205.4 “that user ID doesn’t seem to work here”

I have a workaround, Directv was no help when asking them. They will just blame Apple or the app your using, but it’s an issue.

go to Apple TV settings.
go to users and accounts
go to TV provider
sign out of the TV provider account
go to each individual TV channel app, look for the settings within each app, there should be a provider login
if you get a pop up saying do you want to use single sign on, make sure you say no.
you want to get a pop up that shows a web address and a special code for each TV channel app where it takes you to login to directv for each app.
its a pain but it’s a work around.

please message me

if you have any questions, more then happy to help.

Apple TV 4K, tvOS 13

Posted on May 2, 2020 9:12 PM

Top-ranking reply

sean_g_CLT

Level 1

4 points

Posted on May 29, 2020 12:12 PM

As of May 29, 2020, I was also having the sign-on issue with my Apple TV 4. I was able to sign in through individual apps like HBO, TNT, etc. However, if I tried log-in to TV provider, I would get the error code 205.4. FIX - I just updated the Apple TV software to the latest version and now it seems to have worked. Although when I tried to login to Directv as the TV provider, it went through a loop, and then said it is temporarily available, but it had signed me in to Directv. Then I went to the FOX app and settings and TV Provider. This time it worked. Previously it would bring me back to the TV provider login and the credentials would not be accepted. Anyone having problems should first try to update their Apple TV software. Perhaps there was a glitch that is now fixed. Thank God!

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48 replies

May 5, 2020 8:57 PM in response to JJT2122

Yes I have done that and on the app and I still get the same error.

JJT2122 Author

Level 1

23 points

May 5, 2020 8:59 PM in response to Alexcas02

which Apps are you needing help with? Name just a couple.

Im not too familiar with the iPhone way of doing this, but I will help you out in finding a solution.

May 5, 2020 9:00 PM in response to JJT2122

Thank you. I’m trying to use FXNOW, adult swim, and NBC.

May 22, 2020 5:48 AM in response to rjhseven

I just did the workaround, and I am not being asked to log in when an app is reopened.

aidee98

Level 1

4 points

May 24, 2020 7:38 PM in response to JJT2122

Hi there! I spent 2 hours with Direct TV .. I tried the suggestion... nothing. Any other updates?

EricB5

Level 1

8 points

May 24, 2020 8:32 PM in response to aidee98

I've not been able to get it to work with TV provider, but that exact same login works with the DirecTV app. Makes no sense at all. Incredibly frustrating.

May 24, 2020 9:00 PM in response to EricB5

I wouldn’t hold your breath. I don’t think AT&T will ever fix it.

rjhseven

Level 1

8 points

May 25, 2020 10:23 AM in response to EricB5

You can use the Showtime App channel from you guide on Directv and Comcast. Not sure they have as mist content as true App does and interface is not very good all at.

aidee98

Level 1

4 points

May 27, 2020 7:14 AM in response to bucky288

i will be trying that! Thank you.

EricB5

Level 1

8 points

May 27, 2020 8:13 AM in response to bucky288

Logging into individual apps has not been an issue. Logging into TV Provider in Settings is the issue so we do not have to login to all the apps individually.

May 27, 2020 9:34 AM in response to bucky288

I tried this on my iPad.

i do NOT have ATTuverse

i chose ATTUverse as provider and it said, Ok but now you have to log into each app individually.

¯\_(ツ)_/¯

aidee98

Level 1

4 points

May 27, 2020 12:23 PM in response to 00nagh

None of these have worked for me 😔 Direct TV was NO help!! How can this issue not be resolved!

May 29, 2020 12:15 PM in response to JJT2122

Already posted my response and fix earlier. Good luck.

EricB5

Level 1

8 points

Jun 8, 2020 12:52 PM in response to marfaguy

Glad it works for you. Still a no-go for me. Definitely using the right ID and password since it works still to sign into applications individually, but still won't work with TV Provider and DirecTV.

Jun 8, 2020 1:59 PM in response to marfaguy

Yes, I can verify that it's working again.

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Directv single sign on not working, 205.4 error