Level 1

9 points

Can't download the additional components needed to install MacBook Pro

Hi group.

My father recently asked me to reformat his Macbook Pro laptop to give it to my daughter and i erased all the data and now when i press Command+R and go to the "Reinstal MacOS X" option, it shows me an error message and it says this: "Can't download the additional components needed to install MacBook Pro".

I have tried downloading an update and something else on a CD and tried loading it by pressing the OPTION key but it always leads me to the same place which is the "Reinstal MacOS X" option.

I do not have more than 4.7GB external storage so dont tell me to do the impossible please, also i do not have any money to get someone else to fix it. And even if he did he wouldn't tell me what the secret was to get it fixed.

By the way that computer's version is Mac OS Lion X.

Please i need someone intelligent who has been through it or someone that knows how to deal with this problem or Mac Pcs to tell me what to do as i have been trying to fix that PC for hours in 2 days and got no results.

Cheers.

Posted on May 3, 2020 6:59 AM

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33 replies

fegsdc Author

Level 1

9 points

May 11, 2020 1:44 PM in response to babowa

No worries Babowa, I understand that.

Thanks guys for the support I really appreciate, tomorrow i will see what I can do again with both external hard drive and Macbook Pro.

fegsdc Author

Level 1

9 points

May 3, 2020 8:40 AM in response to babowa

I have no idea and not sure I know how to check it. It is a few years old. I mean I can't log on because I deleted the hard drive data so I don't know of any other way to check it.

How am I supposed to boot from a USB stick if I don't have any? Also I can't afford one at the moment.

fegsdc Author

Level 1

9 points

May 6, 2020 7:03 PM in response to HWTech

Anyways I typed the Serial number and this is what I got:

Model:

MacBook Pro (17-inch, Early 2011)

Build Country:

This unit was built in China

Build Year:

This unit was built in the first half of 2011.

Build Week:

Week 22 (May) or week 49 (November)

Production Nr.:

This unit was number 483 to be built that week.

1 Repair Program available!This unit is Vintage Will pay:

For your device! MORE INFO

This is a base price,

click “more info” for a

more accurate quote

Pricing updated weekly

Print these specs

ProcessorSpeed: 2.2 GHz

Type: Intel Core i7 (Sandy Bridge)

Model: 2720QM

Cores: 4

Bus Speed: 1333 Mhz

Cache: 6 MB L3 cache

64-bit: Yes

Turbo Boost: Up to 3.3 GHz

Operating SystemThe original OS for this device is 10.6.6 Snow Leopard

The maximum OS for this device is Latest release of Mac OS X

DOWNLOAD INFORMATION

PowerUsage: 100 - 240V AC

Adapter: 85W MagSafe

Battery: 95 Watt-hour Lithium-polymer

Battery Life: Up to 7 hours.

Battery Cycles: 1000 until consumed

User Replaceable: No

PARTS

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Can't download the additional components needed to install MacBook Pro