You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID Issue

My Face ID is no longer working & when I try to "Set up Face ID" . . . it will not get past step 1 . . . I have a Iphone 10x Max . . . was noticing some issues over the past couple weeks ( not recognizing my face part of the time . . . . but now stopped completely. I have done a hard reset & a full reset wipping out everything . . . still not working ??? HELP

iPhone XS Max, iOS 13

Posted on May 4, 2020 9:59 AM

Reply
Question marked as Top-ranking reply

Posted on May 4, 2020 10:01 AM

Hello,


Try these steps before contacting Apple Support: If Face ID isn't working on your iPhone or iPad Pro

1 reply

Face ID Issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.