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ehowey18 Author

Level 1

10 points

Can't mute media volume

I recently switched from android to iOS. On my android phone, I could control the alarm and media volume. On my iPhone, when I try to mute the media volume it will go all the way down to the lowest setting but it won't completely mute. I can mute the ringer volume in the control center, but I can't mute the media volume using the buttons. I do not have the setting enabled that combines your ringer and media volumes either. I included a screen recording of me trying to mute the media volume.

https://photos.app.goo.gl/x5BBCekg4apXAUxk8

iPhone 11, iOS 13

Posted on May 7, 2020 7:37 AM

Top-ranking reply

ehowey18 Author

Level 1

10 points

Posted on May 7, 2020 8:45 AM

Yes, I've already read through this but it does not answer my question. My problem is not that I don't understand how the volume settings work, it is that I am unable to mute the media volume as you can see in the video I included.

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Can't mute media volume

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