2020 Macbook Pro overheating

I just bought a 2020 Macbook pro and have only had it for about 5 days. After being on it for not even 10 minutes, it starts to overheat, to the point where it's too hot to touch, and a fan comes on. What is causing it to overheat so quickly? I do not have a ton of applications open, usually only one.

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Posted on May 8, 2020 10:53 PM

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Posted on May 10, 2020 7:22 AM

jessica1623 wrote:

I just bought a 2020 Macbook pro and have only had it for about 5 days. After being on it for not even 10 minutes, it starts to overheat, to the point where it's too hot to touch, and a fan comes on. What is causing it to overheat so quickly? I do not have a ton of applications open, usually only one.


Verify you are plugging the USBC charger into the right side of the Mac—

For thermal management resetting the SMC https://support.apple.com/en-us/HT201295



You have free call in support, take advantage of that Customer Support (800) MY–APPLE (800–692–7753)




That said—I would not hesistate to return for a full refund, or exchange for one that works out of the box.

239 replies

Jul 3, 2020 6:30 AM in response to tamarteleco

I have responded in another thread about this same issue. I have model #A2251. The device felt hot to the touch so I purchased a third party app to monitor the temp 'Battery Monitor.' The temp consistently runs between 90 - 100 degrees regardless of what I'm doing. The fan NEVER kicked on. I am not a gamer, or heavy user. The most I ever do is stream on Hulu, Netflix, or Prime. I previously had a 2017 MacBook Air that didn't get this warm, ever.


After several calls to Apple, then having me reset the SMC, run in safe mode, run a diagnostics I made an appointment at my local Apple store. After doing some things to the device they sent it back to Apple. Apple replaced the Logic Board, Touch ID board, and 'clean' installed the latest Mac OS version (side note: it was not the latest version, I had to do an update). I received it yesterday afternoon. Reinstalled my files (files, Outlook, Word, Excel) from TimeMachine and am using normally this morning.


Currently I have open this page (Safari), Chrome, Outlook Mail, Messages, and Battery Monitor and the temp is sitting at 95 degrees. Still no fan has come on. The bottom is extremely hot, the top uncomfortably warm.


Apple did ask me multiple times if I am using the device on a table or desk. I told them that yes, I do that sometimes but I also use on my lap, the sofa, my bed, etc. which is why I bought a laptop. If I wanted something that would only be used at a desk or table I would have gotten an iMac.


Specs:

2.3 GHz quad-core 10th generation Intel Core i7 processor, Turbo Boost up to 4.1GHz

Intel Iris Plus Graphics

16GB 3733MHz LPDDR4X memory

1TB SSD Storage

13 inch Retina display with True Tone

Four thunderbolt 3 ports

Touch Bar and Touch ID

Backlit magic keyboard


I'd love if there was an answer for me if this temp is normal, no fan running normal (pretty sure it isn't, I had a MacBook Air previously) and if not would like a fix or another model.

Jul 3, 2020 9:13 PM in response to jessica1623

I had the same issue with my 2020 Macbook pro 13” 10 gen model. It was heating up and actually slow (almost like my 2012 MBP model). I exchanged it for another one within 14 days. Now I can’t say it’s slow but the heating still persists (around 50-80 degrees Celsius) while watching a youtube video, with some other tabs open and MS outlook on the side. I think I will be returning it for a full refund since the exchanged one is still not even 1 week old and I am starting to think that it is an issue with this year’s model and not an individual case issue especially after reading all those similar cases. Definitely not expected when paying so much for a lap top from a consistent brand like apple in 2020 so I am disappointed and I guess i’ll be waiting for those rumored ARM MBP to be released.

Jul 4, 2020 7:09 PM in response to misty_l_b

Apple staff are definitely becoming aware of the overheating problem with the MacBook Pros. They explain that the new "performance driven" MacBook Pro 13 inch has a chip inside that uses a lot of power. The machine is also smaller and more compact than previous models and this also contributes to the overheating (at least the case is not made from plastic). It's possible Apple staff around the world have been instructed not to "openly admit" to the overheating problem and are careful when speaking with customers about the issue. It appears that they have a script when customers telephone them and which include questions about the fans making a noise and if one is using the device on a table or not - it's called a laptop for a reason. If staff start saying that the overheating is a problem then Apple may be required to issue a world-wide recall of the MacBook Pros. Maybe right now they are investigating how they can reduce the overheating problem, such as sourcing more durable and heat-resistant chips and returning to the design and build of larger size laptops.

Jul 14, 2020 7:37 PM in response to AppleQer

I would recommend getting the 4 ports.


I bought the 2-port 13" MBP model. One port is used for the charger, leaving only one port for peripherals. I got a Satechi hub from Apple and plug into it my external monitor and my La Cie backup. That leaves one port on the hub free for other uses.


The problem is that the La Cie wouldn't work plugged into the hub because the hub wouldn't supply it enough power. So I plugged the La Cie into one port, and my charging cord into the hub. But since changing that, the monitor has a bit of trouble connecting through the hub to the laptop.


I followed the advice on this thread and just bought a USB plug-in cooler with fans to keep my 2020 13" two-port MBP from getting hot. I think that's the best solution for me. My 2013 MBP would get warm, but never hot.


Because of the hub issue, I will plug the cooler into a USB electrical plug and that plug into an extension cord, into an electrical outlet.

Jul 19, 2020 4:01 AM in response to mcg_pr

Take my advice return it get full refund I have been chasing them for a year now. Got it repaired twice problem still there, asked for full refund they denied and now they would like me to bring it in for third repair. It’s so frustrating to use this laptop all you can feel the heat everywhere I hate to type on it so got external keyboard.

btw I have MacBook Pro 2019 13”

Jul 19, 2020 6:48 AM in response to bantu0118

I am now using the laptop cooler that I bought (a KLIM cyclone laptop cooler) and it keeps my MBP13" completely cool.


If this overheating problem is a design issue, then it can't be repaired. And there would be no point in trying to replace my 13" with another because it would have the same problem. So for me, a simple laptop cooler solves the problem.


A lot of my work involves including graphics, and I have a lot of graphics files on Keynote. So in order to preserve access to those files, and be able to modify them for other uses, I need to stay with Apple.


Yes, it's disappointing that Apple dropped it's ethics and released an (expensive) laptop that it probably knew would have these heating issues - or if it didn't know beforehand - did not make any noises about making things right for those of us who purchased it. I suppose they could claim that other laptop brands also have heating issues, but setting the bar low isn't much of an excuse.


However, I would be cutting off my nose to spite my face if I insisted on a full return of my money, then bought a PC - for then I'd lose hundreds of my hours worth of my Keynote files.






Jul 23, 2020 5:42 AM in response to trav4

The 13" model I bought had four thunderbolt ports and overheated very quickly. It would often hover around 34 degrees on the palm rest which was too hot for my wrists and hands. The machine specifications were MBP 13.3 SG/2.8GHZ QC/16GB/1TB. Apple was supportive; they did what they could to help but the overheating didn't go away after phone calls to Apple Support and a visit to the Apple store. I returned the 13" and bought a 16" (2.6GHZ/6-Core Intel Core i7/16Gb 2667 MHz DDR4/ 1TB) which has just arrived. I hope the 16" won't overheat; it's not as portable as the 13" but larger so hopefully the heat dissipates. I had to trade one aspect with another; meaning I simply couldn't work on the 13" due to the heat problem. I'll use my iPad for portability and connect via the Cloud for general documents and use the 16" for desktop work and travel, if necessary. As I've just opened the 16" computer, I measured the heat with a Laser Thermometer. During the Apple update download the hinge of the machine measured at 40 degrees and the palm rest at 30 degrees (note = during software download it is expected to be very hot) and after all downloads were installed, the keyboard and hinge measured between 29 and 30 degrees. Ironically my five year old MacBook Air (1,7GHz Intel Core i7 and 8GB 1600 Mhz) always sits at around 28 degrees after being on for the entire day. As to which computer you should buy; it's a tough call. If you can find a new but older version of a MacBook Air or Pro then consider buying one of them. However, the newer computers have good sound, a nice soft keyboard and downloading appears to be much easier.

Aug 3, 2020 9:17 PM in response to JessUhr

Whatever people are suggesting on this discussion thread is of no use I have tried everything went back to Apple got parts replaced nothing changed after 2 repairs. Even if you get it replaced the problem will be there. Return it if you have time or keep using it and bear the heat.

performance is absolutely fine but you gotta tolerate the heat because mostly fans don’t kick in on time.

Aug 6, 2020 10:25 PM in response to AppleQer

Apple knows about the over-heating problems in the new 13" MacBook Air and MacBook Pros.


If everyone with 13" over-heating problems complained on this forum about this issue then Apple Support Communities itself would overheat and be switched off.


Suggestion - buy the 16" MBP and not the 13". Apple swapped my 2019 overheating 13" MBP with a 16" MBP (similar specs) because they knew about overheating problems in the smaller units. The 16" doesn't overheat and is portable. Use it with an iPad and cloud or your mobile phone if you want more versatility.

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2020 Macbook Pro overheating

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