2020 Macbook Pro overheating

I just bought a 2020 Macbook pro and have only had it for about 5 days. After being on it for not even 10 minutes, it starts to overheat, to the point where it's too hot to touch, and a fan comes on. What is causing it to overheat so quickly? I do not have a ton of applications open, usually only one.

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Posted on May 8, 2020 10:53 PM

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Posted on May 10, 2020 7:22 AM

jessica1623 wrote:

I just bought a 2020 Macbook pro and have only had it for about 5 days. After being on it for not even 10 minutes, it starts to overheat, to the point where it's too hot to touch, and a fan comes on. What is causing it to overheat so quickly? I do not have a ton of applications open, usually only one.


Verify you are plugging the USBC charger into the right side of the Mac—

For thermal management resetting the SMC https://support.apple.com/en-us/HT201295



You have free call in support, take advantage of that Customer Support (800) MY–APPLE (800–692–7753)




That said—I would not hesistate to return for a full refund, or exchange for one that works out of the box.

239 replies

Aug 24, 2020 2:37 PM in response to trishgary

So if you want to keep it, get a cooling pad right away to put under it. Plug the cooling pad into its own USB wall plug.


If it's a 2-port and you are planning on using a hub, I strongly recommend that you consider returning it and get the 4-port if you can afford it. At least on my 2-port, the laptop apparently causes the hub to overheat as well - even when the cooling pad's fans are on underneath it - and that restricts how much I can plug into the hub.


This is an ongoing problem for me since I need mine to teach with.

Sep 6, 2020 9:31 AM in response to 0mniscience

Thank you so much for the info. I found out what was making my computer drain energy like crazy while using my platform for studying. Turned out to be the app Grammarly (It was probably running in the background checking for grammar and spelling everywhere on my heavy website where I have lots of material... at least that’s what I think was the issue). I uninstalled the add-on from my computer and the problem resolved. I didn’t need to set up the fans to different settings as it’s not overheating or draining battery since I uninstalled the app.


the fact that you can’t even use some apps because the computer gets upset and starts acting up Is very annoying!!!!




Sep 16, 2020 1:16 PM in response to jessica1623

I've had the same issue! I bought a 2020 MBP, 13" 8gb/256gb ssd. Within the first few minutes after set up, it got so hot that it has slightly burned a patch on my leg that turned red. Called in and Apple replaced it without even 24 hours. I'm now on my second one and it's still crazy hot but it's more bearable and my legs have been safe so far. I updated software right after set up and haven't transferred any data yet (set it up as a brand new laptop). I followed the suggestions of using a fan controller and I have Disney+ running while surfing the web and the heat isn't too bad anymore. I'll customize the settings and transfer my files and I'll keep y'all updated.

Disappointed because the reason why I "upgraded" from my 2016 MBP is that one gets hot and the battery dies quick but the 2020 one seems worse. If this persists, I can switch for a new one but it seems like an issue with this model entirely. I really don't want a refund because I got educational pricing so I had the AirPods Pro with it and like it already but if I have no choice then :/ I'm annoyed bc my XPS 13 4gb ram 128gb storage with i3 8th gen intel runs better than this :((

Sep 20, 2020 3:14 AM in response to fatima_p17

Hi Fatima


I understand if you don't want to get into an argument about this, but if you bought it direct from Apple over the internet you shouldn't have a problem. If you exercise your 14 day return clause you also usually get another 14 days to send it back - again if you bought it direct.


I have to say that I always find Apple direct very fair and a model of consumer excellence.

There are also plenty of model letters you could use to help you on the Which and Citizens Advice website.

However if you want peace of mind I would send it back within the 14 days and at the same time order another new one.

If that too exhibits the same problem - as mine did - send that back as well, and perhaps look at another model or another brand.

I have always been a big fan of Apple with iMac, iPhone, MacBooks and iPads, which I have bought for many years.

Personally however I feel that the company is now, in some cases, producing goods that DON'T just work', and do not have the quality they once did.

Much as I hate Windows or Android, I am looking at them as alternatives for my next products.

Anyway I hope you get it sorted to your satisfaction.

Regards

Ron

May 29, 2020 5:28 PM in response to jessica1623

I'm having the same problem and i've only used it two days. Brand new 13inch i7 16gb 256, directly from Apple. I've been on the customer support line for 30minutes now. They told me i could send it to repair which i responded that I am not confortable with that, not understanding why my brand new computer needs technical repair 2 days out of the box. I'm only using the internet and one App at a time. The fans strongly whirr at sudden moments and the heat coming off of the computer is to a point where i cannot put it on my lap. The most worrying part is that the entire time I have been using it on top of a fan cooling base. I'm waiting for the rep to hear from his 'supervisor' and see how this goes... It took me so much hard work and time to get this computer, I really hope they can show up on customer service on this.

Jun 12, 2020 11:19 PM in response to jessica1623

Instructions provided by leroydouglas actually worked for me. 2 days OOTB MBP and it was really hot ~70 Celsius. I couldn't hear the fans so I downloaded the app BDAqua mentioned and pushed the fans to max. Temps lowered to ~35 Celsius. Followed the SMC restart steps, and now seems to be working way better. I'll keep monitoring for the next week. Thank you guys for this solution👌, you are saving Apple some thousands bucks. (I believe someone at the factory is missing a step which is causing this issue, can Apple look into this?)

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2020 Macbook Pro overheating

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