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my Wife iPhone X screen just turn completely black. The phone is on because when I call it ring, but I can’t answer an turn it off.
how can I restart it?
i also tried the combination volume up than down and holding the on button
no results
any suggestions?
iPhone X
Force restart iPhone - Apple Support ⬅︎ try this again and if still the same put it in Recovery Mode...⬇︎⬇︎
⬇︎⬇︎
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
Try Recovery Mode...⬇︎⬇︎Full instructions in link...⬆︎⬆︎...Short info...⬇︎⬇︎
Connect your device to a computer. On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.
Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery mode screen.
It may take a few tries to get into Recovery Mode but when you do then the phone will be recognized...
Force restart iPhone - Apple Support ⬅︎ try this again and if still the same put it in Recovery Mode...⬇︎⬇︎
⬇︎⬇︎
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
Try Recovery Mode...⬇︎⬇︎Full instructions in link...⬆︎⬆︎...Short info...⬇︎⬇︎
Connect your device to a computer. On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.
Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery mode screen.
It may take a few tries to get into Recovery Mode but when you do then the phone will be recognized...
iPhone X Black screen how ti force restart
