External USB Keyboard/mouse randomly stops working on New MacBook Air Early 2020 model running Catalina 10.15.4

Similar, but perhaps not quite the same problem. I have a 2020 MBA, with a CalDigit usb-c pro dock and Logitiech keyboard/mouse with the unifying receiver. I believe shortly after the 10.15.6 update, if I unplug the dock in the evening and plug back in in the morning, the mouse and keyboard no longer work. Then either the Macbook freezes and reboots, or I need to reboot it myself. Prior to a couple of weeks ago, everything was great. Now a reboot when I "go to work" in the morning is part of setting up :(

Still have this issue on Catalina 10.15.6 MacBook Pro 16-inch 2019

Plug USB keyboard or mouse in, which powers devices but then lose responsiveness to applications some time after. Reboot or plugging devices back in works. They lose responsiveness to applications after 3 minutes of use.

I've been having a similar issue -- have mined online resources for a solution to no avail. I use a 13" Macbook Pro 2020 with an external Royal Kludge keyboard and wired mouse connected to a Novoo USB hub. This is connected to an external monitor via HDMI. Beginning a few days ago, both my keyboard and mouse would suddenly become unresponsive. This would usually happen while in the middle of use. Unplugging the 2 USB A connections from the port does not seem to work. The only luck I've had was unplugging the entire USB hub from my mac's native thunderbolt USB-C port, which likewise severs the HDMI connection to the external monitor. Other than this very irritating work-around, I've had no luck. Hopefully someone can identify the issue for us all.

Even though this sounds a minor issue to many, as someone who has to use an external mouse with other lot of peripheries in regular basis, I could not bare the trouble. Finally I sold my MacBook Pro 2020. Awaiting until Apple releases a Mac with their own silicon!

Just bought a MacBook Pro 13.5". I'm no computer genius. I have a hub plugged into one of the ports. External monitor and keyboard are working well and there are no hesitations. I hope to not experience the same issues others are having with things shutting down. What brings me to this forum is that my external mouse is continually hesitating. It's very frustrating. I have no idea how to fix.

I have the same issue and Apple is too stupid to acknowledge and understand what to do. My Mac Mini was working perfectly a couple of weeks only and then suddenly one day the keyboard and mouse would work intermittently. I even purchased a different keyboard but it did the same thing and AirPlay doesn’t work properly either. I can mirror the Mac to my smart TV but the mouse and keyboard do not work on it. Apple changed my OS wall and motherboard and did a reset and the same thing still happens and I’ve been complaining about this since May 2020 and every time I contact Apple Support I have to explain the same thing over and over again because they do not know how to communicate and document cases properly. They have the worst customer service ever and make it next to impossible to escalate your complaints. They sold me a defective product and will not own up to it. They stole from me!!!

I have gone to the Apple store about 10 times during this pandemic becauese they keep putting me in this situation. They have ripped me off and they don’t know what they are doing. This back and forth increases the odds of me getting Covid and dying. My life and family’s life is in jeopardy. I just wanted a reliable computer so I could work from home and they have not done so and then I had to get another computer on top of that because the Mac mini was sold to me broken.

At first they said it was a hardware issue so they changed the OS wall. After when it was not working they said it was software so they reset it completely. After that, they changed the motherboard because they decided it was a hardware issue again. Now, I am waiting to go in again and listen to their lies and excuses. I had other issues that I did not mention. The computer was excessively slow to the point that it would load for about 1 minute after any action I would take. E.g. click a document to open wait a minute, right click to rename a document wait a minute, etc.

Since getting my computer back last week I have not installed anything on it so there are no third-party applications that would be causing this problem. They tend to use that as an excuse for computer problems. One thing that Apple loves to do is use anything you say against you as being the cause of the issue. When I picked up my computer I realized that they removed the extra 8 GB of memory I purchased. When I called to explain that they stole my memory they obnoxiously said that is the reason my computer is having those problems. That is very frustrating to hear because clearly that is not the case when this has been an issue since I purchased this defective computer.

I don’t believe there is such a thing as Apple Support. I do not get any help from anybody. All they say is I’m sorry to hear that and pass me around and make up lies and excuses.

I have a MBP 15 2019 and a MBP 13 2020

the problem occurs only on the MBP 13 2020

No I think this is a software problem since I have the same problem on a MacBook Pro 13 2015 model with only USB-A.

I hope it's a software issue, yes, since that's the cheapest solution for all of us. 😅 Let's hope Apple fix it soon, preferably in macOS 10.15.6. 🙏

I agree. It’s happening on my 2017 iMac 27” with only USB-A. There’s some kind of bug happening here.

I have these adapters and after a while it stops working anyway. Specially when connecting a usb-a hub through it.

Wow weird, this is the exact same setup I have. But I've found that unplugging everything only fixes it some of the time. Other times I need to reboot to get things running again.

Come join the actual conversation at https://www.reddit.com/r/mac/comments/gp5b1z/usb_20_issues_on_new_macbook_pro_13_2020/?sort=new

Will downgrading to macOS Mojave will help? Has anyone tried it out?