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Safari Video Playback Problem

I am currently using IPhone 7 and iOS 13.4.1 which is up to date.


All videos that I try playing, be it from the Apple website or youtube via Safari, or other browsers, show a black screen. The audio from the videos begin playing but there is no video.


Please help me fix the issue.



iPhone 7, iOS 13

Posted on May 12, 2020 11:37 AM

Reply
Question marked as Top-ranking reply

Posted on May 12, 2020 11:44 AM

Hello,

Begin with a restart.

If no help, try a factory reset:

Restore your iPhone, iPad, or iPod to factory settings

Good luck.

2 replies

Safari Video Playback Problem

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