You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot download apps in App Store with iOS 13.4.1

I am using iPhone 8 Plus and every time I go to App Store, I am not able to download anything not a single application. I did the resetting my network and content, back up everything to do hard reset, also checked the date, already signed in and out. As well as turning on and off the device. Every time I want to download an application, I will see “Get” then prompt me to input password and afterwards would approve. Then, there goes when the application is loading which signals that it is downloading, but on my end, after showing that it is loading, it would go back to the button “Get”. I have been experiencing for a while. Please can anyone help me with this? My phone now is not in use due to this problem.

Posted on May 14, 2020 3:16 PM

Reply
14 replies

May 16, 2020 6:31 AM in response to mickeydihreyes

Is this your problem? I cannot guarantee a solution, but see:

 

Verification failed : There was an error connecting to apple id server https://discussions.apple.com/thread/7238348

 

How To Fix Verification Failed Error Prompt After Update To iOS 13 Verification Failed. There was an

error in connecting to your Apple ID

 

6 Fast Solutions to Fix Error Connecting to Apple ID Server[NEW] https://www.fonedog.com/ios-data-recovery/an-error-connecting-to-the-apple-id-server.html

 

 Verification Failed: There Was an Error Connecting to the Apple ID Server, Fix

https://macreports.com/verification-failed-there-was-an-error-connecting-to-the-apple-id-server-fix/

May 17, 2020 3:00 AM in response to mickeydihreyes

I think this is likely to be your problem after all--a somewhat "new" known issue that Apple is actively working on? I can't guarantee a solution, but, see:

 

See Update Apple ID settings iphone https://discussions.apple.com/thread/251180098

 

How Fix Update Apple ID Settings If It Won’t Go Away https://techzillo.com/update-apple-id-settings/

 

Updating Apple ID Settings https://discussions.apple.com/thread/251076026

 

Update Apple ID Settings On iPhone? What It Means & What ToDo! https://www.payetteforward.com/update-apple-id-settings-on-iphone-what-it-means-what-to-do/    

May 17, 2020 6:07 AM in response to donv_the_ghost

I am not stuck on the APPLE ID problem. I can sign in on icloud and have no problem with it but when i sign in manually to app store, i could not. It always shows “Could Not Sign In” and i think that’s the first reason why I could not download. Whenever i reset the phone, it is automatically logged in both the icloud and app store but when i tried to sign in and out the app store alone, it won’t let me. I tried updating the password. But, still doing the same. When i tried to use the icloud acc on my other phone that has ios 12.4.6, there’s no problem at all.

Cannot download apps in App Store with iOS 13.4.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.