Hello, Is anyone else getting the "Your complete order history cannot be displayed right now. Check back in a few hours to see all your orders." message when you go to the orders section? I've been refreshing the page every couple hours or so and it still is displaying this. I'm just wondering if this is user wide issue or if it's just me.
Yeah, that's true.
I was on a call with Apple Customer Support Representative, and said it's just maintenance so I believe it's not account related.
If you wanna follow up with the order status it's better to call them until the page is back.
Yeah, that's true.
I was on a call with Apple Customer Support Representative, and said it's just maintenance so I believe it's not account related.
If you wanna follow up with the order status it's better to call them until the page is back.
Guys, is back to normal already. Now I can view my order from Apple Store app. Please check from your Apple Store app.
Yep! Seeing the same thing in China so must be affecting their services globally.
For all of you who are just curious about shipment progress, if it’s shipped yet, etc., you do know you can go to the UPS sites search by reference number to see if Apple has initiated shipment yet and to track its progress. Shipment info through UPS is often available way before Apple ever gives you tracking info.
Yes It's also happening here!
I contacted them today and they said your order will be shipped within the next business day!
If you saved your UPS tracking number you can still check on the UPS website
Yeah, same deal in the UK. Approaching 24 hours of downtime now.
Not sure what’s going on over there.
I'd probably attribute it to the current situation: nothing is running or working the way it used to. Companies have only part of their staff working and most of those from home, so all sorts of glitches are bound to happen.
The order was in processing and after that it went back to Order placed Status with the above message, and they didn't send any tracking number, only the order number! i mean no shipment confirmation.
I'm having the same issue, unique to today. My order stayed in the "Processing" state for a couple of days. Now I see the same message as you, for the past eight hours.
Good to hear I'm not the only one.
I also facing the same problem from yesterday until now. And I try to search using UPS and the tracking number. But I was curious. Because I am order from Malaysia and the based is from Singapore, by right the delivery should delivered from Singapore straight to Malaysia. But the UPS shows the delivery from Singapore to China, Shen Zhen now. Can anyone please help. This is my first time using Apple store app to purchase Apple product due to covid-19 issue and lockdown in Malaysia.
Yes. I’m really annoyed about it. No chat function to ask them what’s going on either. I ordered a MBA and it came damaged and bent, sent it back and ordered a pro instead and now I have no idea what’s going on.
I've got the same message too. Ordered the new 2020 MBA on the 6th and still waiting.
Yep, ordered the new MBA a few days ago. I sort of thought this process was quicker but never mind. At least I'm not alone in my misery 🤣🤣
It's Back Normally here also. !! <3
Order status
