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I made a new apple ID and user on my macbook i went to the app store and got greeted by this lovely message i cant fix it help

MacBook Air 13", macOS 10.14

Posted on May 20, 2020 10:33 PM

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70 replies

May 21, 2020 1:00 PM in response to zain62

[1] Signed out of iTunes and App Store and made sure to quit both apps.


[2] Deleted caches


cd ~

rm Library/Preferences/com.apple.storeagent.plist

rm -rf Library/Caches/com.apple.SoftwareUpdate

rm -rf Library/Caches/com.apple.storeagent


rm -rf Library/Preferences/ByHost

chmod 755 Library/Cookies


[3] Deleted plist in /Library/Security/Trust Settings


[4] Rebooted the **** machine.


Checked Console: AMSURLRequest: Failed to fetch GUID schemes from bag


NOT WORKING

May 21, 2020 1:35 PM in response to mindqust

This is exactly what I did: nothing and both Configurator and App store work.

Not iTunes , but that one is not doing updates since mid March

and Apple is not doing what they should. I can download iOS updates but not apps


I feel for all users who went through so many loops because Apple support suggested them to do that

I would have done it too if it was only me having the issue but when

an issue like this one is affecting so many, the reason is not on your computer


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