We could not complete your purchase cancelled

Can you believe with all these people having this issue that the rep wants you to reinstall? Like it is an isolated incident.

No, it's not the 10.14.6 update. I've been using it since a while and never had any issue

Today I cannot download anything

It is fixed! Apple store working again. :-)

I did complete a reinstall of Mojave as recommended by the rep and it didn't have any effect.

fixed now!! didnt need to reset apple id password or anything

Looks like this has been fixed now - just tried and it's working as it should

Snap! All working OK for me now.

Yes, I do, working OK here (Mojave 10.14.6, FM8 1.4.1) - are you using the latest versions?

It's working now, they fixed it!!!!

Having the same issue, just updated to 10.14.6 on a 2016 13 inch Mac using a 2.9 I5 processor. Trying to redownload Logic Pro X already purchased on my apple ID to no luck whatsoever. Can't update to Catalina as several apps important for my work (pro Audio) dont yet support Catalina.

Had the same issue all day yesterday and I tried logging out/ in from both App Store and iTunes. I rebooted the system and tried clearing caches. Eventually I upgraded to Catalina and it seemed to do the trick. I was able to download apps with no issues!

I've just got off the phone as well with this and a separate issues. My work around was to compress logic (the app I needed now) on one mac and then move the compressed file and uncompress it in the other mac's apps folder. Its a ugly work around and I still want the updated app but itll do for now.

icorona wrote:

I hope the resolve this soon, I thought I was the only one. I already restored MacOS and it didn't help.

Poor you. This definitely is not an issue on the client end I think. They must have hastily changed something in the way the App Store communicates without rolling out the other end of that change to clients and no fallback in case you bump into this... That's just speculation of course, but that's what I suspect.

I have 2 computers with Mojave. I just fired up an old computer that had High Sierra. App Store works just fine in High Sierra I was able to update an app in the app store without any issue. So looks like something broke for Mojave. In addition to updating an existing app, I just downloaded Microsoft Remote Desktop and that worked under High Sierra.

Me too since yesterday. No downloads or even updates on 2 Mojave iMacs "We could not complete your purchase", but other iMac on High Sierra is fine.

If this doesn't get fixed soon, I'll have to downgrade to Hi Si, as there's no way they go to Catalina, as some of my essential software to my business is 32 bit.