Issues Apple Music on CarPlay

I subscribed recently on Apple Music, so I see an issue when I click on Browse tab, appears a message: "There was a problem connecting to Apple Music"

Note: This issue is not reproduced on Spotify in Browse tab.


IOS: 13.5

iPhone 8 Plus


Posted on May 21, 2020 2:43 PM

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Posted on Oct 12, 2020 3:06 AM

I had the same problem and I figured out how to fix it...


On your iPhone, open Apple Music and click the “Listen Now” tab. Go through the steps of choosing genres and artists you like. Make sure this task is completed in it’s entirety. Now go back to CarPlay and click over to Library then back to “Listen Now”. This solved the problem for me.


Apple certainly needs to write better handling for this “glitch.” Perhaps a friendly message that reads, “Please launch Apple Music on your iPhone and complete the setup process on the “Listen Now” tab.”


Hopefully this resolves the issue for you guys. Let me know :-)

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Issues Apple Music on CarPlay

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