Phone does not connect with Fitbit

On May 10th my phone updated during the night and it no longer will connect to my FitBit Versa. All was fine until the last update. I have looked at the suggestions. I have turned off bluetooth. Turned it back on. Deleted the FitBit app. Reloaded the app. Nothing works. Help needed!!

iPhone 7, iOS 13

Posted on May 26, 2020 9:46 AM

Similar questions

Fitbit app won’t open - new iOS 16.3.1 I just updated software to 16.3.1 and my Fitbit app will not open. It pops up and then shuts down. I’ve removed the app, turned off Bluetooth, forget device on Bluetooth, and shit down my phone several times. It will still not open. Help!!!
650 1
bluetooth fitbit problem Since the latest update my Fitbit charge 3 will not connect to Bluetooth on my iPad mini. I’ve tried all the recommended fixes such as turning device on and off and deleting and restoring the app but still will not connect. Any advice appreciated. Thanks
1287 8
iPhone 12 and Versa 2 Connectivity I just got my iPhone 12 and after successfully syncing it with my Versa 2 I closed the Fitbit app as I had done with my previous phone to optimally use the battery. However whenever the app is closed on iPhone the Versa 2 loses connection to the phone. Is there anyway to keep the app closed and stay connected to the phone? I didn't have this issue on my Galaxy S10.
561 3

3 replies

May 26, 2020 9:57 AM in response to Nanny247

Ask fitbit or look at their support site.

Nanny247 Author

Level 1

8 points

May 26, 2020 2:04 PM in response to razmee209

I did that first. All was fine until the update took place.

May 26, 2020 2:07 PM in response to Nanny247

Ask them again.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Phone does not connect with Fitbit

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up